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Box cleaning

Good afternoon, I asked you to clear the file storage of products an hour ago, you wrote to me: Cleaning products, related data and image files will take 1 hour.
today, 16:38
An hour has passed, there is still no access to the system. Should I have answered you so that you could start cleaning or should we wait?
I just marked your answer as correct and waited an hour :)
Original question is available on version: ru

Answers:

I meant revision costing 1 standard hour
If you were a user of a paid cloud plan, the service would be provided free of charge
11.05.2021, 18:43
Original comment available on version: ru


Tyndyk Maxim Vadimovich wrote:
I meant revision costing 1 standard hour
If you were a user of a paid cloud plan, the service would be provided free of charge

Before, they did it for free. Just cleared the box and I re-entered. Now the integration has again added unnecessary products, I want to remove them and disable the integration altogether.
I really just need to make it so that I can go into boxing. Then I can do the rest myself.
Thank you!
11.05.2021, 18:48
Original comment available on version: ru

This is not your first such appeal. And not the fact that the latter.
Previously, you were provided with solutions - either change (pay) a tariff with a large disk space (and it will imply the execution of such requests for free), or pay for such services of specialists (the free demo version does not imply such services - you can order a new demo version)
11.05.2021, 20:50
Original comment available on version: ru

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