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The balances on the site are not updated! Urgently! Ready to pay.

Urgently! We can't work! Balances on the site siverprod.com.ua are not updated
There is an assumption that the warehouse cart ID needs to be checked and reset to zero.
In general, before a product is received/written off, it ends up in the warehouse cart from where it travels further. Such records (like almost all entities in the box) have a unique id that is generated automatically. So it reached the maximum for our storage basket and simply did not allow us to continue working with it. Developers must reset it and restart the integration.
Loading of goods onto the site is taken from two files import0_1.xml (product) and offers0_1.xml (remains)
Universal import of products (xml/json) file import0_1.xml
Integration of surplus stock in warehouses XML (Import) file offers0_1.xml
There may be another reason, but the first thing you need to do is check the id.
Original question is available on version: ru

Answers:

Unfortunately, your system version is not supported
09.11.2023, 23:09
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ua

Петрович Садовой Александр
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What are the possible solutions? Do you need to update your system to the latest version? What is the cost?
10.11.2023, 07:02
Original comment available on version: ru

OneBox CORP OneBox CORP
Personal license

Petrovich Sadovoy Alexander wrote:
What are the possible solutions? Do you need to update your system to the latest version? What is the cost?

Good afternoon, a manager will contact you immediately to clarify the details and prepare a commercial proposal
10.11.2023, 11:27
Original comment available on version: ru

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