Key elements of the solution:
Customer needs analysis
Detailed study of your wishes: processes in the clinic, pictures of the “pet card” (with photo, pet passport, age, photo of the owner).
UX/UI and architecture design
— Convenient pet card interface with intuitive design, the ability to add photos and documents.
— Using React for the frontend (flexible, efficient UI) and Node.js or other suitable technology for the backend.
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AI support (optional)
— For example, OCR recognition of a pet's passport, automatic calculation of age by date of birth.
— Automatically populate your profile based on photos and data, if needed — using ML/AI frameworks like TensorFlow or PyTorch.
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Development and testing
— Flexible Agile methodology with regular demos, feedback for early correction.
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Integration and implementation
— Easy integration with existing clinic systems (if any), with staff training and technical support after launch.
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Post-project support
— Constant technical support, updates, and adaptation to changing needs.
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Links to relevant cases
The Zfort Group website presents several AI cases, although without CRM-specificity, but they demonstrate competencies in AI, automation, and document flow:
AI-Powered Deal Processing – automation of incoming email processing, analysis, integration with Google Cloud and Laravel Nova, 75% time reduction
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Automation of document flow – a case study on medical documentation automation (in the Healthcare section), ideal for your CRM case study
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Link to the case study page
https://www.zfort.com/case-studies — here are demos of many Zfort Group AI projects.