do not accept all payments from private business
do not accept all payments from private Business after update
Why aren't all payments uploaded?
Original question is available on version: ru
Why aren't all payments uploaded?
Answers:
setting "Create contact based on payment data" is in action?
18.02.2021, 16:03
Original comment available on version: ru
19.02.2021, 13:25
Original comment available on version: ru
Artem wrote:
none specified
Try to specify. If the issue is not resolved - provide a link to your OneBox in which the problem is observed - I will see what the Privatbank API answers
19.02.2021, 16:30
Original comment available on version: ru
The problem didn't go away
crm.tdp.com.ua
crm.tdp.com.ua
21.02.2021, 13:16
Original comment available on version: ru
Artem wrote:
The problem didn't go away
crm.tdp.com.ua
let's then look at the example of a specific payment that does not add
provide information about such payment
22.02.2021, 12:21
Original comment available on version: ru
This confidential information cannot be put on a public glance, only privately!
22.02.2021, 12:24
Original comment available on version: ru
Artem wrote:
This confidential information cannot be put on a public glance, only privately!
The date / time of payment and the amount will be enough for me (I will find them in the search results, I don’t think that there will be identical payments at the same time).
22.02.2021, 12:26
Original comment available on version: ru
Payment 422.4 on 19-02-2021 at 14:57 according to the bank statement (according to Wed 2021-02-19 17:53:01) entered the system
Payment 780 vod 19-02-2021 at 17:17 according to the signature did not hit it was done by hand
Payment 780 vod 19-02-2021 at 17:17 according to the signature did not hit it was done by hand
22.02.2021, 12:33
Original comment available on version: ru
And by chance, for example, there is no payment for today, which has not been manually added to the system yet?
22.02.2021, 12:34
Original comment available on version: ru
Artem wrote:
Payment 780 vod 19-02-2021 at 17:17 according to the signature did not hit it was done by hand
This payment is in the system https://crm.tdp.com.ua/admin/shop/finance/payment/21370/control/ and is linked to the contact that was found in the USREOU from the payment
The payment was created by an action - I checked the external ID match in the database
I also recommend that you turn on the setting "If the client does not know, do yoga for payment" in the actions - so that contacts are created if it does not find it.
22.02.2021, 13:12
Original comment available on version: ru
Having written it wrong, having mixed up 422.4, they did it manually and 780 zaishov automatically
Payment 422.4 on 19-02-2021 at 14:57 according to the bank statement (according to Wed 2021-02-19 17:53:01) entered the system
Payment 780 vod 19-02-2021 at 17:17 according to the signature did not hit it was done by hand
Payment 422.4 on 19-02-2021 at 14:57 according to the bank statement (according to Wed 2021-02-19 17:53:01) entered the system
Payment 780 vod 19-02-2021 at 17:17 according to the signature did not hit it was done by hand
22.02.2021, 13:15
Original comment available on version: ru
Artem wrote:
Having written it wrong, having mixed up 422.4, they did it by hand
There is no contact in the system with such EDRPOU from the payment
You need to set in the actions the setting "If the client does not know, do yoga for the payment" - and then non-existent contacts will create and add payments
22.02.2021, 13:26
Original comment available on version: ru
suddenly, all pratsyuvati payments have ceased;
24.02.2021, 10:05
Original comment available on version: ru
Privat24 Autoclient Account Statement
ceasing pratsyuvati
ceasing pratsyuvati
24.02.2021, 10:15
Original comment available on version: ru
Artem wrote:
Privat24 Autoclient Account Statement
ceasing pratsyuvati
I checked - the actions are working, the API allegedly gives no payments for today.
24.02.2021, 14:08
Original comment available on version: ru
Artem wrote:
But there are payments!
Then this question is more likely to the technical support of Privatbank, if you have correctly configured actions and specified the necessary accounts.
When we request payments for the current day, we receive a response without payments, only on account 26002052313043 it shows that there is a balance not 0.
24.02.2021, 15:16
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Artem wrote:
Privat24 Autoclient Account Statement
ceasing pratsyuvati
I checked - the actions are working, the API allegedly gives no payments for today.
I had the same issues.
We decided to check the box above, but on several accounts it turned out that Privat changed the account number and it needs to be changed in automation.
26.02.2021, 20:50
Original comment available on version: ru
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