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Internet connection error on the server

Hello!
For a couple of days, the box has been showing the notification "There was a problem with the Internet connection on your server. Contact your hosting provider.", + Box started to work slowly, especially in the context of automation. Haven't seen this before.
Hosting does not perform any work, so everything should work stably.
Could you tell me what could be causing this problem and how to fix it?
Original question is available on version: ru

Answers:

Hello. The main reason why this message appears is if your server is experiencing problems with the Internet.
Sometimes situations arise that the Internet does not work well on the server (this is the responsibility of the hosting provider), some integrations break in OneBox, the client writes to us, and the whole problem is on the Internet. We started to show this error specifically to signal that something is wrong with the Internet on the client's server.
On the next successful check, this message will no longer be displayed.
13.01.2021, 20:06
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
Hello. The main reason why this message appears is if your server is experiencing problems with the Internet.
Sometimes situations arise that the Internet does not work well on the server (this is the responsibility of the hosting provider), some integrations break in OneBox, the client writes to us, and the whole problem is on the Internet. We started to show this error specifically to signal that something is wrong with the Internet on the client's server.
On the next successful check, this message will no longer be displayed.

Hello!
Thanks for the info.
Good. Let's say the Internet disappears on the server. But why then Boxing began to work worse at the time when this error appeared? Before that it worked fine.
14.01.2021, 15:41
Original comment available on version: ru


Yurchenko Roman Sergeevich
Client wrote:
Good. Let's say the Internet disappears on the server. But why then Boxing began to work worse at the time when this error appeared? Before that it worked fine.

Boxing on the server = the server is dumb = the system is dumb - if it's simple =)
For the future - if you write that it works slower, worse, and so on. - screen recording is needed - since we cannot guess / find out and understand - what / where and when. You always need to look at specific examples at the moment of difficulty (it’s also not always possible to look at the past, especially in terms of - it’s stupid / slows down)
Seems to be clear =)
14.01.2021, 17:30
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:

Yurchenko Roman Sergeevich
Client wrote:
Good. Let's say the Internet disappears on the server. But why then Boxing began to work worse at the time when this error appeared? Before that it worked fine.

Boxing on the server = the server is dumb = the system is dumb - if it's simple =)
For the future - if you write that it works slower, worse, and so on. - screen recording is needed - since we cannot guess / find out and understand - what / where and when. You always need to look at specific examples at the moment of difficulty (it’s also not always possible to look at the past, especially in terms of - it’s stupid / slows down)
Seems to be clear =)

OK. Thanks
14.01.2021, 17:40
Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:

Yurchenko Roman Sergeevich
Client wrote:
Good. Let's say the Internet disappears on the server. But why then Boxing began to work worse at the time when this error appeared? Before that it worked fine.

Boxing on the server = the server is dumb = the system is dumb - if it's simple =)
For the future - if you write that it works slower, worse, and so on. - screen recording is needed - since we cannot guess / find out and understand - what / where and when. You always need to look at specific examples at the moment of difficulty (it’s also not always possible to look at the past, especially in terms of - it’s stupid / slows down)
Seems to be clear =)

Although another question: tell me, how can I track on the server that there is no Internet?
14.01.2021, 17:41
Original comment available on version: ru


Yurchenko Roman Sergeevich
Client wrote:
Although another question: tell me, how can I track on the server that there is no Internet?

this already needs to be clarified with the hoster, perhaps he has certain options / capabilities, and so on.
14.01.2021, 17:54
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:

Yurchenko Roman Sergeevich
Client wrote:
Although another question: tell me, how can I track on the server that there is no Internet?

this already needs to be clarified with the hoster, perhaps he has certain options / capabilities, and so on.

Or maybe the box hangs for some reason and because of this, the hosting and the Internet on the hosting stop working normally?
14.01.2021, 18:24
Original comment available on version: ru

Yes, of course - it can be
14.01.2021, 19:06
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
Yes, of course - it can be

Tell me, is it possible to somehow understand from these data that there is a large (not standard) load / work in boxing? https://i.imgur.com/1JYwK3A.jpg
14.01.2021, 19:11
Original comment available on version: ru

Well, if the indicators are high, then this will be the load - at the moment you have a normal load on your system - you will visually see when the load will be (on the dashboard and digital value)
14.01.2021, 19:16
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

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