We noticed that the problem is only with processes where the client is
https://one-box.shine-bright.com.ua/app/contact/10772/Also, when going to the list of processes from the card of this client, 2 identical clients are indicated in the filter in the client field. The ID of the second one, judging by the url, is 14008, but there are no clients with this id in the system.
with processes with another client, there are no problems with download speed