The problem is a long status switching / process copying

[quote] bu OneBox production wrote: Good afternoon. I can see what is happening on the server and where such a load comes from if you pay for the time spent on this. Such an analysis can take from several hours to approximately 10. [/quote] it’s a little funny

Yes: 1. Use fewer products, orders, users in the system 2. Remove some of the actions that work once a minute, an hour from stages, automation 3. Wherever possible, reduce the number of actions in general. or just upgrade the server to a more powerful one if this one doesn't take it out. There is another option to optimize the load on your server, but you refuse this - accordingly, until you find the reason you yourself (which is unlikely) will suffer.

[quote] bu OneBox production wrote: There is another option to optimize the load on your server, but you refuse this - accordingly, until you find the reason you yourself (which is unlikely) will suffer. [/quote] Yes, we would not mind, but the estimate of 1-10 hours is too wide, if 10 hours comes out, it will not be ok for us at all. At the same time, I understand that you cannot give an accurate assessment, since you will receive it only in the process. But thanks for the advice, there will be a solution - I'll let you know

We can act differently, I will start looking for reasons and make optimizations and stop conditionally at 4 hours. If the result is not satisfactory, we move on and so on until the victorious one, i.e. we will beat the time by segments so that you are not so hurt financially.

[quote] bu OneBox production wrote: We can act differently, I will start looking for reasons and make optimizations and stop conditionally at 4 hours. If the result is not satisfactory, we move on and so on until the victorious one, i.e. we will beat the time by segments so that you are not so hurt financially. [/quote] I'm waiting for a response to your proposal, I'll unsubscribe

Tell me, plz, does this optimization involve the analysis of settings? And the description of "problem places" is in the settings? Or all the same in terms of server load and server optimization? Also, colleagues responsible for the server ask: Why is all swap involved with free ram? Is the lack or use of swap the reason for the slow server performance? [file]18394[/file] Thanks

[quote] bu OneBox production wrote: Yes, we would not mind, but the estimate of 1-10 hours is too wide, if 10 hours comes out, it will not be ok for us at all. At the same time, I understand that you cannot give an accurate assessment, since you will receive it only in the process. But thanks for the advice, there will be a solution - I'll let you know [/quote] ok, let's try, it's impossible to work. waiting for the bill

[quote] bu OneBox production wrote: We can act differently, I will start looking for reasons and make optimizations and stop conditionally at 4 hours. If the result is not satisfactory, we move on and so on until the victorious one, i.e. we will beat the time by segments so that you are not so hurt financially. [/quote] Good afternoon. I will summarize. 1. We are ready for your option with 4 hours. As far as I understand, you are going to analyze the settings and actions that load the server. 2. Please also analyze the operation of the server, in particular, the question above about swap. If you switch to a more powerful one, then which one? What is missing. Maybe you can upgrade this one. 3. Will switching to OS solve the problem? 4. I observe such a problem: when switching to a stage (sometimes) when a button is clicked, the buttons turn gray and the page freezes in this state forever. You have to refresh the page and click again. From the second time everything works quickly. Sometimes there is a red error at the bottom right (this has never happened before) with the text "an error occurred. The connection to the server was lost" Perhaps there is a problem with the server itself? Can this be tested?

[quote] bu OneBox production wrote: We can act differently, I will start looking for reasons and make optimizations and stop conditionally at 4 hours. If the result is not satisfactory, we move on and so on until the victorious one, i.e. we will beat the time by segments so that you are not so hurt financially. [/quote] Will you issue an invoice? Or in fact? Give me a deadline please

Good afternoon, unfortunately in the next 12-15 days I will not have time to deal with your question. If it will be relevant in 10 days, please write in this thread

[quote] bu OneBox production wrote: Good afternoon, unfortunately in the next 12-15 days I will not have time to deal with your question. If it will be relevant in 10 days, please write in this thread [/quote] Good afternoon. Please provide feedback on this issue. We launched through a paid support to speed up the solution (it was assumed that the paid support would help), but in fact we can not get a detailed answer or a solution to the problem. Orient whether the analysis is completed? Is there a solution? How long to wait for an answer?

Good afternoon. As far as I can see, the task for this box has already been set up in our system and other specialists are working on it. You will be notified when the problem is found and resolved.