Help with download template. Product Image Integration (Import) Template Help
I'm trying to import product images.
The title of the image is exactly the same as the title of the product.
Registered the template "Upload pictures according to the template:"
But when downloading, it gives an error "FTP image download error"
The path is correct, it finds images but does not load them
What could be wrong?
Original question is available on version: ru
The title of the image is exactly the same as the title of the product.
Registered the template "Upload pictures according to the template:"
But when downloading, it gives an error "FTP image download error"
The path is correct, it finds images but does not load them
What could be wrong?
Answers:
Good afternoon, you need to physically go to the server and print why this is happening, most likely the wrong path for fpt is registered or there is no connection to it at all. I can help you set it up, it will take about an hour to finish. Bill?
06.07.2022, 20:36
Original comment available on version: ru
Here is the log. From it you can understand that the path is right. Each image is processed and for each a separate error.
If the path had been incorrectly specified, they would not have been found
If the path had been incorrectly specified, they would not have been found
06.07.2022, 20:53
Original comment available on version: ru
Andrey wrote:
Here is the log. From it you can understand that the path is right. Each image is processed and for each a separate error.
If the path had been incorrectly specified, they would not have been found
In addition, the text of the error speaks for itself "image download error", that is, an error during download
06.07.2022, 21:00
Original comment available on version: ru
try checking the ftp passive checkbox in the settings, it often helps. If it doesn't help, you'll have to look.
06.07.2022, 21:02
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
try checking the ftp passive checkbox in the settings, it often helps. If it doesn't help, you'll have to look.
Tried - didn't help
06.07.2022, 22:04
Original comment available on version: ru
then you need to already print why it doesn’t work
06.07.2022, 22:14
Original comment available on version: ru
after paying the bill for services at 1h. Do you have an invoice?
07.07.2022, 11:36
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
after paying the bill for services at 1h. Do you have an invoice?
Can you describe how to correctly fill out the template for the time being? Should it be a regular expression?
Give an example?
What is the difference between the settings: "Upload images by template" and "Save images in the system by template"?
And why is the product at the beginning of the template example? What does it mean?
All this is not in the documentation, I think I have the right to get answers to these questions.
If you can’t set it up after that, then we will already ask for help.
07.07.2022, 12:03
Original comment available on version: ru
Well, in the template, as far as I can see, everything is fine with you. For it to work, the name of the image must match the name of the product in which you want to upload this image.
Andrey wrote:
What is the difference between the settings: "Upload images by template" and "Save images in the system by template"?
1. How the image is searched
2. Template for what name to save the picture under
Andrey wrote:
And why is the product at the beginning of the template example? What does it mean?
this means that the image name for the template looks like product-11-any text, where 11 is the product id
Andrey wrote:
All this is not in the documentation, I think I have the right to get answers to these questions.
I didn’t write to you that I won’t answer your questions)
Andrey wrote:
What is the difference between the settings: "Upload images by template" and "Save images in the system by template"?
1. How the image is searched
2. Template for what name to save the picture under
Andrey wrote:
And why is the product at the beginning of the template example? What does it mean?
this means that the image name for the template looks like product-11-any text, where 11 is the product id
Andrey wrote:
All this is not in the documentation, I think I have the right to get answers to these questions.
I didn’t write to you that I won’t answer your questions)
07.07.2022, 12:13
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
Well, in the template, as far as I can see, everything is fine with you. For it to work, the name of the image must match the name of the product in which you want to upload this image.
Andrey wrote:
What is the difference between the settings: "Upload images by template" and "Save images in the system by template"?
1. How the image is searched
2. Template for what name to save the picture under
Andrey wrote:
And why is the product at the beginning of the template example? What does it mean?
this means that the image name for the template looks like product-11-any text, where 11 is the product id
Andrey wrote:
All this is not in the documentation, I think I have the right to get answers to these questions.
I didn’t write to you that I won’t answer your questions)
OK. Judging by this, everything is ok with the template.
I’ll check with the hosting if there are any restrictions on their part, then we’ll think further
07.07.2022, 13:08
Original comment available on version: ru
There are no restrictions on uploading files on hosting.
07.07.2022, 15:45
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
Well, in the template, as far as I can see, everything is fine with you. For it to work, the name of the image must match the name of the product in which you want to upload this image.
Andrey wrote:
What is the difference between the settings: "Upload images by template" and "Save images in the system by template"?
1. How the image is searched
2. Template for what name to save the picture under
Andrey wrote:
And why is the product at the beginning of the template example? What does it mean?
this means that the image name for the template looks like product-11-any text, where 11 is the product id
Andrey wrote:
All this is not in the documentation, I think I have the right to get answers to these questions.
I didn’t write to you that I won’t answer your questions)
Let's you check, if the jamb is not on your side, then issue an invoice.
There is no size limit, file format?
08.07.2022, 09:43
Original comment available on version: ru
Andrey, I wrote what I need to solve your problem. I can issue you an invoice and start solving it, or we can continue to communicate with you on this topic, whichever is more convenient for you.
08.07.2022, 10:57
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
Andrey, I wrote what I need to solve your problem. I can issue you an invoice and start solving it, or we can continue to communicate with you on this topic, whichever is more convenient for you.
Submit an invoice.
Can you do it today?
08.07.2022, 11:18
Original comment available on version: ru
I will start immediately after payment. You will be billed today
08.07.2022, 11:46
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
I will start immediately after payment. You will be billed today
Can you write off the amount from the balance?
Account on which CPM is registered japanautoparts.1b.app
there is a balance
08.07.2022, 12:30
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
I will start immediately after payment. You will be billed today
If possible, debit the payment from the balance of that account. Schob bulo shvidshe
08.07.2022, 12:31
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
I will start immediately after payment. You will be billed today
Paid for yesterday
13.07.2022, 19:19
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
I will start immediately after payment. You will be billed today
When will it be done???
It's been a week since payment.
15.07.2022, 11:56
Original comment available on version: ru
Good afternoon. Your problem will most likely be solved today
15.07.2022, 12:04
Original comment available on version: ru
Good afternoon. Changed the action settings, started the forced upload - the photos were uploaded
17.07.2022, 19:41
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
