Why is the product not added from the email?
Action "Turn email into a process"
Why is the product not added from the email?
Here are the settings
For the test, I created additional product fields and registered the same template there
We see that the template is written correctly, the information is pulled
Here is the letter https://japanautoparts.1b.app/admin/shop/event/view/file/22561/?eventid=16735
Here is the created process https://japanautoparts.1b.app/181/
The product did not fit into it.
Here is the product https://japanautoparts.1b.app/app/product/561/edit/
Names and article are the same, it is in stock
Why can't the product be added?
Original question is available on version: ru
Why is the product not added from the email?
Here are the settings
For the test, I created additional product fields and registered the same template there
We see that the template is written correctly, the information is pulled
Here is the letter https://japanautoparts.1b.app/admin/shop/event/view/file/22561/?eventid=16735
Here is the created process https://japanautoparts.1b.app/181/
The product did not fit into it.
Here is the product https://japanautoparts.1b.app/app/product/561/edit/
Names and article are the same, it is in stock
Why can't the product be added?
Answers:
Good afternoon. For help with setting up templates, you can contact the integrators https://1b.app/ru/partner/search/?tags[]=3 they are experienced in such matters. So can I. As far as I can see from the screenshots, the information on products has not been pulled up on the second screen, i.e. most likely preg is wrong
15.07.2022, 14:48
Original comment available on version: ru
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