outgoing calls

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Чубенко Михайло Валерійович

2021-07-23 13:52:54

Good afternoon. Outgoing calls do not work in box: https://supermike1986.crm-onebox.com. Writes an integration error. Incoming while working. Also, telephony works correctly for incoming / outgoing from lux binotel

screenshot_1.png

Original question is available on version: ru

Answers:

Тиндик Максим Вадимович

OneBox production

Ask which user is having problems?
Does he have an extension number?
Is the dialplan configured on the Binotel side?
Is the dialer enabled with this account?

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23.07.2021, 15:34

Original comment available on version: ru

Чубенко Михайло Валерійович

https://supermike1986.crm-onebox.com/app/contact/2/

dialer is configured

screenshot_1.png screenshot_2.png

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23.07.2021, 15:40

Original comment available on version: ru

Тиндик Максим Вадимович

OneBox production

Access denied. Your ip is 135.181.200.227.
write to Binotel technical support to open access to the specified IP

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26.07.2021, 11:21

Original comment available on version: ru

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outgoing calls

Answers:

Thanks for your choice.