The purchase price drops. Bug
Good afternoon, there was a problem, the purchase price for the product becomes 0, while all other prices are indicated because they should.
If you press the recalculation of prices, the price will be put down and zero will go away, but then after a while the purchase price will again be replaced by 0, the goods randomly acquire the purchase price equal to 0.
Help, please, to understand.
Product example:
https://box.agro-him.com.ua/app/product/5187/edit/
https://box.agro-him.com.ua/app/product/3290/edit/
https://box.agro-him.com.ua/app/product/3234/edit/
Original question is available on version: ru
If you press the recalculation of prices, the price will be put down and zero will go away, but then after a while the purchase price will again be replaced by 0, the goods randomly acquire the purchase price equal to 0.
Help, please, to understand.
Product example:
https://box.agro-him.com.ua/app/product/5187/edit/
https://box.agro-him.com.ua/app/product/3290/edit/
https://box.agro-him.com.ua/app/product/3234/edit/
Answers:
https://box.agro-him.com.ua/app/history/products/5187/?systemchange=1&filter...
the last change was made manually.
the last change was made manually.
02.05.2023, 13:04
Original comment available on version: ru
the purchase price for 50% of the assortment flies, this is clearly not at the hands of the manager.
03.05.2023, 22:45
Original comment available on version: ru
So you tell me how to make sure that the purchase price does not change to 0?
04.05.2023, 16:46
Original comment available on version: ru
https://skrinshoter.ru/p/040523/OuBAFr yes, ask your employees not to change the purchase price. I show you the fact that the employee has already changed the price of two products, do you believe the system logs or what is the problem?
04.05.2023, 18:13
Original comment available on version: ru
Perhaps the employee did not do this directly, but launched a recalculation of prices and availability, through mass changes or something else. In any case, it is better to check with the employee how he reset the prices, try to repeat his actions, and if the prices really disappear, but should not disappear, show it to us.
04.05.2023, 18:16
Original comment available on version: ru
I talked with an employee, he didn’t change anything at prices, this is really some kind of lag, please help me figure it out.
05.05.2023, 10:55
Original comment available on version: ru
Good afternoon, I can set logging to change this column and use it to find where exactly and how your purchase price is reset to zero. It will take about 2 hours to finish. Bill?
09.06.2023, 11:43
Original comment available on version: ru
Thank you, the issue is resolved, as it turned out to be a boxing bug.
03.07.2023, 10:31
Original comment available on version: ru
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