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Add TXT record to DNS configuration

You need to confirm the rights to the site gnp.crm-onebox.com. Where can you send data, what should you add to the server?
Оригинальный вопрос доступен на версии: ru

Answers:


Yarina
integrator wrote:
You need to confirm the rights to the site gnp.crm-onebox.com.

Good afternoon.
This box is not in the list of your OneBoxes.
What is the purpose of this confirmation?
What exactly do you want to get?
16.12.2020, 13:38
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license

Tasun Sergey Vladimirovich
Employee wrote:
This box is not in the list of your OneBoxes.
What is the purpose of this confirmation?
What exactly do you want to get?

ce box client, we integrated the gmail mail, and all the sheets from the box end up in spam. If you write to google to verify the site (https://prnt.sc/w3ye1i), then the lists will be sent to spam:
16.12.2020, 15:23
Оригинальный комментарий доступен на версии: ru

Good afternoon.
You are not sending anything from the gnp.crm-onebox.com domain.
In this case, onebox acts as an email client (same as Thunderbird or The Bat!),
which connects to the gmail.com mail server account and sends letters on behalf of this account.
All letters go from the mailbox specified in the box settings sales.xxxxxxxs@gmail.com.
Therefore, it is not entirely clear how confirmation of the crm-onebox.com domain will help you when sending emails.
16.12.2020, 17:05
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license
the axis looks like a sheet from the box in gmail: https://prnt.sc/w4iyhu
here it is indicated that the list was sent to the domain gnp.crm-onebox.com and propositions, how to prevent blocking. one of the options not to get into spam is to confirm the right to the domain, about which I ask.
17.12.2020, 10:29
Оригинальный комментарий доступен на версии: ru

Good afternoon.
This situation arose because your SMTP protocol integration is not configured correctly https://i.imgur.com/kG3DroN.png
account through which you send emails sales.gхххххs@gmail.com.
Therefore, the system tries to send a letter by another method, directly from the box server. Usually these letters do not even get into spam, but are simply rejected by the server.
To prevent this from happening, there is a setting https://i.imgur.com/Q7tBey6.png
Set up the correct connection to Google mail SMTP and there will be no problems.
17.12.2020, 11:12
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license

Tasun Sergey Vladimirovich
Employee wrote:
To prevent this from happening, there is a setting https://i.imgur.com/Q7tBey6.png

with a tick in the corner, leaves do not come to the governors, although they appear in the stars as inscriptions.
pardon in CHECK is over.
I know that some changes in integration are not saved, I created one more integration for that. result of that - SMTP pardon.
in other projects, de clients can control the servers, we confirmed the right to the domain, and the mail from the call does not fall into spam.
18.12.2020, 18:02
Оригинальный комментарий доступен на версии: ru


Yarina
integrator wrote:
with a tick in the corner, leaves do not come to the governors, although they appear in the stars as inscriptions.

If this checkbox is checked, then letters are not sent and are not marked as sent in the report.

Yarina
integrator wrote:
I know that some changes in integration are not saved, I created one more integration for that. result of that - SMTP pardon.

I don't know this.
And I only see one integration
https://i.imgur.com/WYPHrHQ.png

Yarina
integrator wrote:
in other projects, de clients can control the servers, we confirmed the right to the domain, and the mail from the call does not fall into spam.

This does not apply to this case.
I repeat:
Set up the mail integration correctly, and everything will work.
As far as I understand, you have not set up integration with Google mail before.
18.12.2020, 22:22
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license

Tasun Sergey Vladimirovich
Employee wrote:
Set up the mail integration correctly, and everything will work.

The integration is well done, CHECK seems like IMAP is working, the leaves are coming.
What else do you need to indicate if the leaves were sent via SMTP?
I tried submitting a different port and ticking the TLS checkbox, otherwise gmail support write what you can tweak if the server allows it.
ale, the leaves are not now vіdsilayutsya https://prnt.sc/w7bxyw, wanting to add a plus sign in the name of the ruled leaves.
and in "my submissions" put on the administrative sheets there is a sign of "attachment" https://prnt.sc/w7buvy
why?
21.12.2020, 20:51
Оригинальный комментарий доступен на версии: ru


Yarina
integrator wrote:
I want to have a plus sign in the name of the management lists.

Good evening.
Disagree about the plus sign https://i.imgur.com/8cBW8tS.png

Yarina
integrator wrote:
What else do you need to indicate if the leaves were sent via SMTP?

Dear Yarina, if you want us to set up the integration, it costs 1 hour.
Try disabling integration for a day, then enable it.
With gmail, this procedure can help, because. with a large number of incorrect connections, Google starts blocking everything
connection attempts.
21.12.2020, 23:12
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license
There are a lot of wrong connections, so how does IMAP work and leaves come?
the axis is here
For the sake of these recommendations, I tried to check the "do not revise the SSL certificate" checkbox, and then we turned it off again.
how can you still take food on the cob?
22.12.2020, 13:07
Оригинальный комментарий доступен на версии: ru

The first question was about placing an entry in DNS. "Add TXT record to DNS configuration"
The answer to this question is:
The domain crm-onebox.com does not belong to you, therefore, you cannot place anything there.
If you have questions about setting up integration, create a topic and perhaps they will answer you there.
22.12.2020, 13:20
Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license

Tasun Sergey Vladimirovich
Employee wrote:
The domain crm-onebox.com does not belong to you, therefore, you cannot place anything there.

stupid, sensible
22.12.2020, 16:21
Оригинальный комментарий доступен на версии: ru

Суханицкий Андрей OneBox CORP
OneBox Corp - Интегратор
Personal license

Yarina
integrator wrote:

Tasun Sergey Vladimirovich
Employee wrote:
Set up the mail integration correctly, and everything will work.

The integration is well done, CHECK seems like IMAP is working, the leaves are coming.
What else do you need to indicate if the leaves were sent via SMTP?
I tried submitting a different port and ticking the TLS checkbox, otherwise gmail support write what you can tweak if the server allows it.
ale, the leaves are not now vіdsilayutsya https://prnt.sc/w7bxyw, wanting to add a plus sign in the name of the ruled leaves.
and in "my submissions" put on the administrative sheets there is a sign of "attachment" https://prnt.sc/w7buvy
why?

The best way to set up gmail integration wrote here https://crm-onebox.com/support/email/6252-spam-pri-vidpravlenni-listiv-z-boksu-n...
28.01.2021, 16:51
One Bogs - One Genius Оригинальный комментарий доступен на версии: ru

Ярина Integrator
Personal license

Yarina
integrator wrote:
and in "my submissions" put on the administrative sheets there is a sign of "attachments" https://prnt.sc/w7buvy
why?

here it was clarified that the post of integration was not included in the card of the same practitioner, the sheets from it were attached.
28.01.2021, 18:14
Оригинальный комментарий доступен на версии: ru

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