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Poor boxing performance

Good afternoon! Recently, a problem has appeared, namely, low productivity, incl. at the stage of business process implementation. For example, I enter the amount in the order, click "Save", selecting "Cash", after that all the buttons turn gray and there is no reaction for a minute or two, then the status changes to "Sold" (https://crm.kidzaza.com .ua/admin/customorder/magazin/19996/edit/).
Look and tell me, please, what is the problem. Is it a server or something else?
German server. Specifications: https://prnt.sc/v336bc
Original question is available on version: ru

Answers:

Hello, as far as I can see now, when you click on save, nothing of the kind occurs. Perhaps in your case, some of the 15 configured procedures with a large number of actions work, some of which can do complex recalculations / send requests somewhere, or are simply incorrectly configured.
20.10.2020, 18:07
Original comment available on version: ru


Bodyako Dmitry Employee wrote:
Hello, as far as I can see now, when you click on save, nothing of the kind occurs. Perhaps in your case, some of the 15 configured procedures with a large number of actions work, some of which can do complex recalculations / send requests somewhere, or are simply incorrectly configured.

Now this process has already been completed, perhaps that's why everything is fine.
You can create test processes and check. Warehouses have test products created specifically for this: https://crm.kidzaza.com.ua/admin/shop/storage/balance/?dbalFrom=&dbalTo=&... &amountavailFrom=&amountavailTo=&reservedFrom=&reservedTo=&articul=&ok=%D0%A4%D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%BE%D0%B2%D0%B0%D1 %82%D1%8C
With them, you can carry out any fraud.
By the way, the page of stock balances itself takes a very long time to load: https://crm.kidzaza.com.ua/admin/shop/storage/balance/
I read a similar topic: https://crm-onebox.com/en/support/server-installation/1932-skorost-raboti-onebox...
Maybe we have something configured incorrectly, maybe we need to disable some item in the settings, etc.?
What is the setting "Do not display summary rows in the list of processes" about, which it says?
Unfortunately, we no longer work with the original integrators of our box and cannot know what and how they set up. Maybe you can come up with some ideas?
21.10.2020, 09:29
Original comment available on version: ru

I can help you with optimization only if you show me pointwise. For example, you give a page - it takes a long time to load a page with balances. Here you can look for what can be optimized. But unfortunately I can’t afford to create test processes and do something “out of the blue” with them, firstly, it takes a long time and secondly, it’s not clear what kind of business I can do there (send an SMS to someone, write off the product, etc.) . That's why I'm asking for concrete examples.
22.10.2020, 17:24
Original comment available on version: ru


Bodyako Dmitry Employee wrote:
I can help you with optimization only if you show me pointwise. For example, you give a page - it takes a long time to load a page with balances. Here you can look for what can be optimized. But unfortunately I can’t afford to create test processes and do something “out of the blue” with them, firstly, it takes a long time and secondly, it’s not clear what kind of business I can do there (send an SMS to someone, write off the product, etc.) . That's why I'm asking for concrete examples.

The page with balances takes a really long time to load: https://crm.kidzaza.com.ua/admin/shop/storage/balance/ (Warehouses - Remains in warehouses). It takes me about 25-30 seconds.
Further filtrations are faster, because the number of goods decreases, which is quite logical, but also very long. For example, select a filter by suppliers: "SHIKO" (https://prnt.sc/v4niq2) - it takes about 15 seconds to load.
Moving goods around warehouses is also a sore subject. If there are 200+ names in the file, then everything goes either to a 504 browser timeout error or a 500 boxing error (contact the TP). For example, try to move these goods added to the cart to the warehouse "Write-off" (https://prnt.sc/v4nu6z): https://crm.kidzaza.com.ua/admin/shop/storage/transfer/ (Warehouses - Move products). There are 498 positions of one brand.
I will write examples on BP later. They need to be created and described.
Thank you.
22.10.2020, 18:02
Original comment available on version: ru

Business processes (actions take a long time to load):
Score:
https://crm.kidzaza.com.ua/admin/customorder/magazin/20034/edit/
We wrote down the amount, now you need to click "Cash".
WHOLESALE:
https://crm.kidzaza.com.ua/admin/customorder/zakaz-pokupatelya/20033/edit/
Click "Client confirmed" - an assembly will be created, you will need to go through the assembly.
PS Goods in BP added test. You can do anything with them. Nothing terrible will happen absolutely, even if they are removed.
Thank you.
26.10.2020, 12:22
Original comment available on version: ru


Junger Irina
Client wrote:
Business processes (actions take a long time to load):
Score:
https://crm.kidzaza.com.ua/admin/customorder/magazin/20034/edit/
We wrote down the amount, now you need to click "Cash".
WHOLESALE:
https://crm.kidzaza.com.ua/admin/customorder/zakaz-pokupatelya/20033/edit/
Click "Client confirmed" - an assembly will be created, you will need to go through the assembly.
PS Goods in BP added test. You can do anything with them. Nothing terrible will happen absolutely, even if they are removed.
Thank you.

here everything worked in a few seconds
03.11.2020, 18:42
Original comment available on version: ru


Junger Irina
Client wrote:
The page with balances takes a really long time to load: https://crm.kidzaza.com.ua/admin/shop/storage/balance/ (Warehouses - Remains in warehouses). It takes me about 25-30 seconds.
Further filtrations are faster, because the number of goods decreases, which is quite logical, but also very long. For example, select a filter by suppliers: "SHIKO" (https://prnt.sc/v4niq2) - it takes about 15 seconds to load.

took to work

Junger Irina
Client wrote:
Moving goods around warehouses is also a sore subject. If there are 200+ names in the file, then everything goes either to a 504 browser timeout error or a 500 boxing error (contact the TP). For example, try to move these goods added to the cart to the warehouse "Write-off" (https://prnt.sc/v4nu6z): https://crm.kidzaza.com.ua/admin/shop/storage/transfer/ (Warehouses - Move products). There are 498 positions of one brand.

Please give me a file from which I can load products into the transfer basket and tell me from which warehouse to which one to transfer (each user has his own basket in warehouses and I do not see goods from yours)
03.11.2020, 18:44
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
Please give me a file from which I can load products into the transfer basket and tell me from which warehouse to which one to transfer (each user has his own basket in warehouses and I do not see goods from yours)

Good afternoon. I am attaching the file to the post. Try to move from warehouse "Warehouse" to warehouse "Write-off".
04.11.2020, 10:24
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
here everything worked in a few seconds

Today, when conducting just one implementation, the manager received an error 500 (screenshot attached).
04.11.2020, 10:27
Original comment available on version: ru

Good afternoon. I sat down for the task, https://crm.kidzaza.com.ua/admin/shop/storage/balance/ the page is currently opening with a list of goods in 3 seconds. Please look
06.11.2020, 15:48
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
Good afternoon. I sat down for the task, https://crm.kidzaza.com.ua/admin/shop/storage/balance/ the page is currently opening with a list of goods in 3 seconds. Please look

Good afternoon! Dmitry, there was no time to wait any longer, it was necessary to clear the box of "fictitious" residues in order to receive the actual ones. At the moment there are 3000 products in total, so it loads quickly.
Please look at the problem with the movement of goods - the file is attached in the message above.
Although today it didn’t happen here again: it was possible to remake 800 products at a time, but it took a long time to load, then it gave errors on 300-400 products ..
06.11.2020, 16:26
Original comment available on version: ru



Bodyako Dmitry
Employee wrote:
Can I use the same file?

Oh sure. You can drive these goods around the warehouses back and forth for verification. We will also write off this brand completely later. Thank you.
06.11.2020, 16:39
Original comment available on version: ru

https://crm.kidzaza.com.ua/admin/shop/storage/motion/1960/ it turned out to move in 20 seconds. Transfers will also work faster with fewer inventory balances and warehouse operations in general.
06.11.2020, 17:00
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
https://crm.kidzaza.com.ua/admin/shop/storage/motion/1960/ it turned out to move in 20 seconds. Transfers will also work faster with fewer inventory balances and warehouse operations in general.

Does that mean you can't speed up the process? 20 seconds is not fast.
08.11.2020, 15:58
Original comment available on version: ru

0.05sec. for one product, it seems not so bad.
10.11.2020, 17:54
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
0.05sec. for one product, it seems not so bad.

Understandable.. The more goods on the balance, the lower the performance of the system; the more items in the cart, the more time it takes to process - it's all logical.
With optimization in principle - it is not clear. Will it be possible to do something when there will be many times more goods or not?
There will be a day - there will be food? At the moment, we cannot receive fictitious balances again, so we will postpone these issues until the current moment. Thank you.
10.11.2020, 18:27
Original comment available on version: ru

I will see if it is possible to speed up the processing of a basket with 400+ products
10.11.2020, 18:29
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
I will see if it is possible to speed up the processing of a basket with 400+ products

Thank you. We did not touch the goods from the file. They still hang in the warehouse "Decommissioning".
10.11.2020, 19:23
Original comment available on version: ru

Hello. Found how to speed up the movement.
Disable the setting "When changing the balance of goods in the warehouse, recalculate prices for it" https://crm.kidzaza.com.ua/admin/shop/settings/recalculate-price/ . Instead, set an hourly action to recalculate prices and availability (running only a few times a day) if you need it. As far as I can see, you already have it and perform the necessary functions.
Difference of movements from the specified file:
With checked box - 30 seconds
With the checkbox off - 4 seconds
Why so long in the included? You have 400 products in the file, each product calls for a price recalculation, which climbs into markups (recalculation rules), then into suppliers, processes a bunch of data, calculates the price for each supplier for each markup, selects the most profitable one, puts down the price, availability and saves the product. After saving the product, product automation actions are also called, which additionally climb into the product's additional fields and do something else. Accordingly, there are a lot of actions and this results in 30 seconds of load.
Without this checkbox, your box will easily move about 100 products in 1 second, 400 products in 4, respectively. I think that this speed should suit you perfectly.
13.11.2020, 12:18
Original comment available on version: ru

Good afternoon. Really helped, great result. Thank you!
13.11.2020, 14:04
Original comment available on version: ru

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