The system started to work much slower
Clients complain that the client account is slower, selling and moving can take 7-8 seconds
Transitions through stages sometimes freeze, that is, the system works more slowly
Perhaps you need to clear the server from the cache, make some updates / settings there?
So that everything works again smartly?
Or see if some settings affect performance.
I understand that this is paid, you can immediately invoice for cleaning and optimization, the main thing is to become faster
Original question is available on version: ru
Transitions through stages sometimes freeze, that is, the system works more slowly
Perhaps you need to clear the server from the cache, make some updates / settings there?
So that everything works again smartly?
Or see if some settings affect performance.
I understand that this is paid, you can immediately invoice for cleaning and optimization, the main thing is to become faster
Answers:
Good afternoon. As far as I can see, there is no load on the server itself. Boxing works slowly all the time or in some specific operations? If in certain operations and for example with some orders, then we will need to get from you a list of actions that should be done with the desired order so that we can see what exactly happens during these actions and then we can optimize it.
18.07.2022, 12:50
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
Good afternoon. There is no load on the server itself, as far as I can see.
Profit center, a lot of goods, a lot of goods. I can admit that the transition to the status is suspended if there is a break, so for an hour the smell of the break is blocked.
18.07.2022, 13:48
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator
Named License wrote:
anonymous hamster
OneBox production wrote:
Good afternoon. There is no load on the server itself, as far as I can see.
Profit center, a lot of goods, a lot of goods. I can admit that the transition to the status is suspended if there is a break, so for an hour the smell of the break is blocked.
just a finger to the sky) even I don’t make assumptions without knowing exactly what is happening and at what moment, knowing the system from the inside. How can you guess what the delay is, knowing simply that "the system has been running for a long time"?)
18.07.2022, 14:01
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
just a finger to the sky) even I don’t make assumptions without knowing exactly what is happening and at what moment, knowing the system from the inside. How can you guess what the delay is, knowing simply that "the system has been running for a long time"?)
I play the role of visnovkas on "Transitions through stages sometimes freeze" and "sale and movement can take place in 7-8 seconds"
18.07.2022, 15:30
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
what to do?
you can see)
I'm just expressing my thoughts
19.07.2022, 09:08
Original comment available on version: ru
Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator
Named License wrote:
anonymous hamster
OneBox production wrote:
what to do?
you can see)
I'm just expressing my thoughts
informative)
19.07.2022, 09:59
Original comment available on version: ru
Here is a video of how it hangs
https://fex.net/s/dzayafk
https://fex.net/s/dzayafk
19.07.2022, 15:47
Original comment available on version: ru
Today it's like this again
https://fex.net/s/p0aapke
https://fex.net/s/p0aapke
22.07.2022, 16:45
Original comment available on version: ru
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