Onebox not working
Good day.
In connection with the situation in the country, hosting was not paid hourly, for which OneBox is known.
We have canceled the notice that the hosting has been canceled, but the information will be saved until the end of the month (night). The payment for the service was made, the hosting was turned on, but the site is not working.
Suggest, be kind, what could be the reason?
Website: domovoy.kr.ua
Original question is available on version: ru
In connection with the situation in the country, hosting was not paid hourly, for which OneBox is known.
We have canceled the notice that the hosting has been canceled, but the information will be saved until the end of the month (night). The payment for the service was made, the hosting was turned on, but the site is not working.
Suggest, be kind, what could be the reason?
Website: domovoy.kr.ua
Answers:
Good day, sooner than all hosting, not just unplugging, but simply creating a backup with data and after the hosting is turned on, the backup is deleted. Apparently, retailers can deploy a system from a backup for an additional fee, since there is no pardon on the part of the OneBox product itself.
05.04.2022, 18:42
SHEBO
Original comment available on version: ru
I am reasonable. What is the variability of updating the system from backup?
05.04.2022, 19:34
Original comment available on version: ru
Pilipenko Igor Yurievich wrote:
I am reasonable. What is the variability of updating the system from backup?
Valid for 2 years (1 year =30$) in storage for the amount of data in your backup
06.04.2022, 08:13
SHEBO
Original comment available on version: ru
Pilipenko Igor Yurievich wrote:
I am reasonable. What is the variability of updating the system from backup?
Otherwise, if your hosting site is on a third-party hosting, you can go back to the latest technical support and restore the site from a backup copy.
As well as the stench of similar services within the framework of technical support is not given - it is also necessary to open the system from a backup copy by our forces, according to the tariffs imposed by Yuriy.
06.04.2022, 13:13
Original comment available on version: ru
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