The number of users exceeds the number of licenses
Good afternoon!
The number of users is less than the number of licenses, but no one can log in. Please check http://vg-medical.com.ua/
Original question is available on version: ru
The number of users is less than the number of licenses, but no one can log in. Please check http://vg-medical.com.ua/
Answers:
Good afternoon.
Your server has run out of disk space.
We can clean 1 hour.
Your server has run out of disk space.
We can clean 1 hour.
15.12.2020, 10:55
Original comment available on version: ru
Tell me why it blocks the entrance despite the fact that the place is over?
15.12.2020, 11:21
Original comment available on version: ru
Tasun Sergey Vladimirovich
Employee wrote:
Good afternoon.
Your server has run out of disk space.
We can clean 1 hour.
Sergey, please send the card number (or account) to my email. Thank you
15.12.2020, 11:30
Original comment available on version: ru
Irina wrote:
Tell me why it blocks the entrance despite the fact that the place is over?
Because the user accounts of the system are stored in the database, and the data in the database is stored in files,
which are located on the disk subsystem of the server, and the server has run out of disk space....
15.12.2020, 11:35
Original comment available on version: ru
OK.
I'm waiting for the invoice, please send it as soon as possible. Thanks
I'm waiting for the invoice, please send it as soon as possible. Thanks
15.12.2020, 11:54
Original comment available on version: ru
Tasun Sergey Vladimirovich
Employee wrote:
Good afternoon.
Your server has run out of disk space.
We can clean 1 hour.
Sergey, tell me, when can I get an invoice? The question is hot.
15.12.2020, 12:17
Original comment available on version: ru
Irina, hello! I sent you an invoice this morning by email from your card. If you have not received a letter, please indicate the current address to which the invoice should be sent.
15.12.2020, 15:33
Original comment available on version: ru
Stasyuk Yulia Vladimirovna
Administrator wrote:
Irina, hello! I sent you an invoice this morning by email from your card. If you have not received a letter, please indicate the current address to which the invoice should be sent.
Julia, the address is up-to-date, but I have not received an invoice, there are no letters from you. At the same time, all the improvements you sent today came to me. Please resend as soon as possible
15.12.2020, 15:59
Original comment available on version: ru
Irina wrote:
Stasyuk Yulia Vladimirovna
Administrator wrote:
Irina, hello! I sent you an invoice this morning by email from your card. If you have not received a letter, please indicate the current address to which the invoice should be sent.
Julia, the address is up-to-date, but I have not received an invoice, there are no letters from you. At the same time, all the improvements you sent today came to me. Please resend as soon as possible
I sent you a letter again, to the address from this card. Unfortunately, I can't get through to you because you provided an invalid phone number.
15.12.2020, 16:49
Original comment available on version: ru
Paid, Yulia sent a receipt, please do it, and plz, quickly. Thanks
15.12.2020, 16:49
Original comment available on version: ru
Paid, please start work. Julia sent a receipt
15.12.2020, 16:52
Original comment available on version: ru
Colleagues, when can we expect completion?
15.12.2020, 17:46
Original comment available on version: ru
The site is available.
There is little free space left on the server, you can see the amount of free space here /admin/shop/statistic/
If you don't use the product change history, you can clean it up.
This will add 18 GB to the server, while reducing the size of the nightly database backup.
There is little free space left on the server, you can see the amount of free space here /admin/shop/statistic/
If you don't use the product change history, you can clean it up.
This will add 18 GB to the server, while reducing the size of the nightly database backup.
15.12.2020, 17:52
Original comment available on version: ru
If you need to clean up the history, write and it will be cleaned as part of this revision.
15.12.2020, 17:54
Original comment available on version: ru
Thank you so much, we'll handle the cleaning of history ourselves
15.12.2020, 18:00
Original comment available on version: ru
Sergey, there is a need to move to another server. Can you tell me what the transfer cost will be?
18.12.2020, 09:55
Original comment available on version: ru
Irina wrote:
Can you tell me what the transfer cost will be?
Good afternoon.
The cost of transferring to another server is 2 hours.
In time, it can take up to 4 hours, depending on various factors.
From you:
- access to a new server;
- when the old server becomes unavailable, the DNS record of the domain must be redirected to the new server;
18.12.2020, 10:49
Original comment available on version: ru
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