1b.app
Link copied -

Unable to login

Answers:

I don't know what bills you paid and from whom.
but apparently you did not have a place and the services for the system fell
you need to run them and clean up the garbage on the server
we can do it in 1 hour, or contact the hoster
14.09.2021, 13:04
Original comment available on version: ru

Good afternoon.
On September 10, your server ran out of disk space (Sep 10 03:01:26).
Because of this, the tables in the database were damaged.
Kokda restore the integrity of the database, everything will work.
14.09.2021, 13:18
Original comment available on version: ru

Integrity restored, but access denied. Login / password did not change, but do not work. How to fix?
14.09.2021, 13:58
Original comment available on version: ru

Good afternoon.
When space ran out, license records got corrupted.
To update the licenses, you need to start the system, but the system does not start. in the database, there are broken tables.
Sep 14 16:01:05 oj-fashion.onebox-system.com mysqld[13328]: 2021-09-14 16:01:05 139769498749696 [ERROR] InnoDB: Failed to find tablespace for table '"db_ojfashionone"."shopnotificationhistoryhour "' in the cache. Attempting to load the tablespace with space id 112738.
Sep 14 16:01:05 oj-fashion.onebox-system.com mysqld[13328]: 2021-09-14 16:01:05 7f1e9f52cb00 InnoDB: Operating system error number 2 in a file operation.
Sep 14 16:01:05 oj-fashion.onebox-system.com mysqld[13328]: InnoDB: The error means the system cannot find the path specified.
Sep 14 16:01:05 oj-fashion.onebox-system.com mysqld[13328]: 2021-09-14 16:01:05 139769498749696 [ERROR] InnoDB: Could not find a valid tablespace file for 'db_ojfashionone/shopnotificationhistoryhour' .
It is necessary to completely restore the integrity of the database.
14.09.2021, 16:29
Original comment available on version: ru

Is it possible to do this on your own, how much time and money will it take?
15.09.2021, 11:17
Original comment available on version: ru

Good afternoon.
Finance 1 hour.
Time up to 2 hours. Maybe faster.
15.09.2021, 11:57
Original comment available on version: ru

We are satisfied. Our next steps?
15.09.2021, 15:23
Original comment available on version: ru

You pay the bill.
We are doing the work.
15.09.2021, 16:45
Original comment available on version: ru

Please provide an invoice.
16.09.2021, 09:14
Original comment available on version: ru


Eugene wrote:
Please provide an invoice.

Eugene, good afternoon! The invoice was sent to you yesterday, please check in the mailer for the search for a letter with the subject "Invoice for payment of revision"
16.09.2021, 10:44
Original comment available on version: ru

Good afternoon.
Your system is available.
17.09.2021, 11:57
Original comment available on version: ru

Everything works. Thank you for the good and fast work.
20.09.2021, 09:48
Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment