RPA module
DD, is it possible to integrate Whatsapp (other messengers) into 1box using RPA technology (robotic process automation), i.e. when the bot, according to the scenario of actions prescribed by the author in advance, can give an answer to the client in the messenger about the status of his order, for example. Or something similar
Original question is available on version: ru
Answers:
Good afternoon. Partially. There are currently stage actions that can send chat messages to customers when they enter a stage. Transitions to the stage can be configured if there is a keyword in the last message of the client, for example. A constructor for a telegram bot is also being developed, and later it will most likely appear for a viber.
08.12.2021, 10:25
Original comment available on version: ru
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