Unable to ship item
2021-02-18 09:34:44
In the task https://ukrpromspec.onebox-system.com/admin/customorder/zakaz-v-workote/134210/e... it is impossible to ship the goods. Writes out of stock. But it's in stock. BUG (I think so)
Original question is available on version: ru
Answers:
Hello.
Please specify at which stage of the output we can switch in the specified process in order to get the specified error? For you have displayed 2 shipment statuses + 1 procedure, and I would like to check what the problem is.
Please specify at which stage of the output we can switch in the specified process in order to get the specified error? For you have displayed 2 shipment statuses + 1 procedure, and I would like to check what the problem is.
20.02.2021, 16:59
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Hello.
Please specify at which stage of the output we can switch in the specified process in order to get the specified error? For you have displayed 2 shipment statuses + 1 procedure, and I would like to check what the problem is.
Hello! You can go to the "Shipped" stage. But at the moment the product does not light up "green" and there is no way to reserve it from a task from the products block.
23.02.2021, 08:51
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
The above process is not available.
https://ukrpromspec.com.ua/admin/customorder/zakaz-v-workote/134210/edit/
23.02.2021, 15:27
Original comment available on version: ru
Bogomaz Dmitry Vladimirovich wrote:
But at the moment the product does not light up "green" and there is no way to reserve it from a task from the products block.
From what I see - in the warehouse you have a balance with the color "Black", and in the order the associated additional field is filled with "Black"
24.02.2021, 16:57
Original comment available on version: ru
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