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Product export does not work

Export of products does not work - a letter with a link to the export file does not arrive in the mail. Previously, emails came from no-reply@crm-onebox.com.
Original question is available on version: ua

Answers:

Export of products is working. Perhaps your mailer considered the letter to be spam
27.03.2024, 18:22
Original comment available on version: ru

Олег Анатольевич
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there are no emails in spam
27.03.2024, 18:57
Original comment available on version: ua

Олег Анатольевич
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Maria
OneBox production wrote:
Export of products is working. Perhaps your mailer considered the letter to be spam

there are no letters in spam, especially since before letters arrived without problems
27.03.2024, 18:59
Original comment available on version: ru

then you can read the topic https://1b.app/ru/forum/managing-the-base-of-goods-and-services/16535-ne-rabotae...
A problem similar to yours is described there. It helped to indicate in the “Return Email Address for Letters” setting the email for which the correct mail settings are registered in the system
28.03.2024, 10:06
Original comment available on version: ru


Maria
OneBox production wrote:
then you can read the topic https://1b.app/ru/forum/managing-the-base-of-goods-and-services/16535-ne-rabotae...
A problem similar to yours is described there. It helped to indicate in the “Return Email Address for Letters” setting the email for which the correct mail settings are registered in the system

thanks, it worked
28.03.2024, 10:54
Original comment available on version: ru

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