when creating TTN New mail does not see the customer base
Yesterday, the creation of TTN to New Mail stopped working. Parcels are being tracked, integration with Nova Poshta is being carried out. When creating TTN, the program cannot find the sender. What is the problem, please help.
https://prnt.sc/104pkmg
Original question is available on version: ru
https://prnt.sc/104pkmg
Answers:
Good afternoon. You are getting an error because the sender data is not configured in your account by default:
http://vicbox.org.ua/admin/shop/integrations/novaposhta-integration-2/control/, namely "Nova Poshta, Sender Company"
http://vicbox.org.ua/admin/shop/integrations/novaposhta-integration-2/control/, namely "Nova Poshta, Sender Company"
23.02.2021, 17:41
Original comment available on version: ru
The problem in boxing arises due to the lack of docking with databases. In the new mail, I put both the sender and the recipient. The recipient's data is not taken from the order. There is no way to substitute them in the form of NP
26.02.2021, 10:59
Original comment available on version: ru
TTN is not created automatically. When creating an invoice manually, I cannot enter the recipient's data.
26.02.2021, 11:03
Original comment available on version: ru
the "Nova Poshta, Sender company" field in the integration settings was filled with incorrect data.
26.02.2021, 14:35
Original comment available on version: ru
filled in with the necessary values, try to create ttn
26.02.2021, 14:35
Original comment available on version: ru
Your suggestions didn't help. But the issue is resolved. The method of poke and experiment always helps the Slav.
06.03.2021, 10:39
Original comment available on version: ru
If it's not a secret, what experiment did you conduct? As far as I can see, the settings that I filled in have not changed
08.03.2021, 09:42
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
