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how to disable the creation of a new contact during a new operation with Prviat24?

I noticed that a new contact is automatically created when withdrawing funds from the card
https://drevojelaniy.crm-onebox.com/admin/shop/users/7272/
Module of interaction with the settlement account of a private bank
How to turn it off?
Original question is available on version: ru

Answers:

or simply when crediting money to the account https://drevojelaniy.crm-onebox.com/admin/shop/users/7275/
an anonymous contact is created
how to turn it off?
15.10.2020, 19:57
Original comment available on version: ru

Good evening! You cannot disable this functionality, since at the moment the system requires that the payment has a contact. To get away from creating contacts, I can suggest:
- create a test contact, for example "Contact for payments", preferably with the Administrator access level, so that he has access to accounts
- then, in the action for importing payments from Privat24, set the item "If the client is not found in the system, then create a payment for" / "User from which payments will be created *:"
Thus, empty contacts will not be created.
15.10.2020, 20:22
Original comment available on version: ru


Bushuev Svyatoslav Yurievich Employee wrote:
Good evening! You cannot disable this functionality, since at the moment the system requires that the payment has a contact. To get away from creating contacts, I can suggest: - create a test contact, for example, "Contact for payments", preferably with the Administrator access level, so that he has access to accounts - then, in the action for importing payments from Privat24, set the item "If the client is not found in the system, then create a payment for"/"User from whom payments will be created *:"Thus, empty contacts will not be created.

did as you said. Thanks
question. What is the responsibility of the column - "Set the payment client of the client of the found process"?
16.10.2020, 00:09
Original comment available on version: ru


Filonenko Sergey Yurievich
Client wrote:
question. What is the responsibility of the column - "Set the payment client of the client of the found process"?

Approximately does what is written there, if the payment is pulled up to the order automatically - in the payment, the person who is the client in the order becomes the client.
16.10.2020, 09:38
Original comment available on version: ru

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