Integration error with the mail service
Hello!
How to remove the error?
IMAP status: NOT OK ([CLOSED] IMAP connection broken (server response))
https://onebox.constantagro.com.ua:44553/admin/shop/integrations/imap-1/control/
If I uncheck TLS, the error looks like this:
IMAP status: NOT OK (Can not authenticate to IMAP server: [UNAVAILABLE] Temporary authentication failure. [constantagro.com.ua:2021-12-16 )
https://onebox.constantagro.com.ua:44553/admin/shop/integrations/imap-2/control/
All exactly the same data is entered in Thunderbird and everything works there.
What could be the problem?
Original question is available on version: ua
How to remove the error?
IMAP status: NOT OK ([CLOSED] IMAP connection broken (server response))
https://onebox.constantagro.com.ua:44553/admin/shop/integrations/imap-1/control/
If I uncheck TLS, the error looks like this:
IMAP status: NOT OK (Can not authenticate to IMAP server: [UNAVAILABLE] Temporary authentication failure. [constantagro.com.ua:2021-12-16 )
https://onebox.constantagro.com.ua:44553/admin/shop/integrations/imap-2/control/
All exactly the same data is entered in Thunderbird and everything works there.
What could be the problem?
Answers:
questions in the integration check boxes.
What program is your email server based on? it depends on how to configure
try, for example, , substituting your data
What program is your email server based on? it depends on how to configure
try, for example, , substituting your data
16.12.2021, 12:58
Original comment available on version: ua
Good afternoon.
Problems in the settings of your boxing server.
Problems in the settings of your boxing server.
16.12.2021, 17:21
Original comment available on version: ua
More precisely - the organization of your internal network and domains.
16.12.2021, 17:23
Original comment available on version: ua
In the settings
IMAP Host and SMTP Host
instead of the domain, insert the IP address of your mail server.
IMAP Host and SMTP Host
instead of the domain, insert the IP address of your mail server.
16.12.2021, 17:31
Original comment available on version: ua
Tasun Sergey Vladimirovich
OneBox production wrote:
In the settings
IMAP Host and SMTP Host
instead of the domain, insert the IP address of your mail server.
It didn't help...
The response from the server is the same even with a domain name, even with an IP:
IMAP status: NOT OK ([CLOSED] IMAP connection broken (server response))
Also, I don't quite understand why my thunderbird mail client works from the same local network.
21.12.2021, 12:17
Original comment available on version: ua
Ihor Susiak
Integrator
Integrator.com.ua wrote:
What program is your email server based on?
This service provides hosting. So, I don't know.
21.12.2021, 12:21
Original comment available on version: ua
Alexander Lysenko wrote:
It didn't help...
The response from the server is the same even with a domain name, even with an IP:
I wrote you everything correctly, you just need to configure the presence or absence of encryption correctly.
21.12.2021, 15:20
Original comment available on version: ua
Good afternoon.
I set up the o.lysenko@constantagro.com.ua box for you, there are no errors, set up others in the same way.
I set up the o.lysenko@constantagro.com.ua box for you, there are no errors, set up others in the same way.
21.12.2021, 17:20
Original comment available on version: ua
thank you It worked.
Only, I didn't quite understand why... Well, come on.
Only, I didn't quite understand why... Well, come on.
21.12.2021, 21:00
Original comment available on version: ua
Good afternoon.
Yes, because port 993 usually does not require TLS encryption.
Although it depends on the concrete setting of the postal service.
Yes, because port 993 usually does not require TLS encryption.
Although it depends on the concrete setting of the postal service.
22.12.2021, 09:46
Original comment available on version: ua
Tasun Sergey Vladimirovich
OneBox production wrote:
Yes, because port 993 usually does not require TLS encryption.
Jackdaw was put on the basis of the recommended settings of the provider:
22.12.2021, 11:28
Original comment available on version: ua
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