500 error when changing product data ( description )

Please provide an example of the description you are trying to update the specified products for testing purposes.

This happens all the time on different products (( and when changing different values of products, we found this log in the system https://vzuto.crm-onebox.com/admin/logs/showall/ajax/?file=exception-2021-02-02.log approximately matched - fits what we are doing and when an error occurs. They dropped it off to our familiar developer, he says that most likely this is due to the fact that at the time of writing some data to the database, it is blocked Can you help me sort out this problem? Perhaps some optimization is needed?

This can happen when you are editing an additional field and at that moment the minute actions do something with the same record. We will analyze the moment, how the result will be - we will inform.

ok, looking forward to it, thanks in advance

Hello, have you watched it yet?

[quote] Koleichik Oksana wrote: Hello, have you watched it yet? [/quote] As will be the result - I'll unsubscribe. I have this topic.

Please clarify - what data can now be changed in bulk for these products so that the error repeats? Simply saving while the cron is running does not give an error.

Sorry for the long reply, we couldn't verify your account. Here is any data, here is a message from the manager: "by goods https://vzuto.crm-onebox.com/admin/shop/products/?searchLine=+5628-1%D0%B4 you can change the description to "Season: demi Color: black Material: genuine leather Insulation: Italian baize Height: 47cm Heel: 9cm Calf volume: 38cm Manufacturer: Ukraine 36-23.5cm 37-24cm 38-24.5-25cm 39-25 ,5cm 40-26cm Sewing: no" Yesterday and today, I also changed the description / terms of resignations and periodically knocked out an error. sometimes I had to reload the page several times (even when I changed the description in only one size separately)" That is, errors occur constantly and it seems to have become even more frequent than it used to be.

Hello, we tested for a couple of days, the error really began to appear much less often, thanks!) But it still happens, here's an example https://vzuto.crm-onebox.com/admin/logs/showall/ajax/?file=exception-2021-02-22.log

[quote] Koleichik Oksana wrote: But it still happens, here's an example [/quote] This is an example of a process, not a product. Is it repeated for goods?

It works better, thank you very much!