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Data is not transferred to Opencart by product

Good afternoon!
There was a hosting change. In the opencart settings, I entered new data, but the values \u200b\u200bare not transferred. What could be the problem? More specific data with access can be sent by e-mail
Original question is available on version: ru

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
What version of boxing do you have?
After changing the hosting, in opencart, you only need to add a new IP to the list of APIs available to the user
11.04.2022, 16:01
Original comment available on version: ru

Boxing is not an OS, if that's what you mean.
Did I understand correctly that you need to add a dedicated IP on hosting here
11.04.2022, 18:47
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Yes here
If your box is https://etg.crm-onebox.com/ then its IP is 159.69.204.239
11.04.2022, 18:50
Original comment available on version: ru

Ahh, this IP.. It was already added earlier.
The problem is something else. Perhaps I entered incorrect data here, since the problem started after the site database was transferred to another hosting https://etg.crm-onebox.com/admin/shop/integrations/opencart-1/control/
11.04.2022, 19:24
Original comment available on version: ru

But I requested this data directly from those who provide the hosting service, since I myself could not figure it out.
11.04.2022, 19:25
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
ahh, so the site database was migrated...
Then you need to change the IP (HOST) of the database (new server) in the settings, and perhaps even open remote access to the database for the user (whose access is registered)
11.04.2022, 19:31
Original comment available on version: ru


Sukhanitsky Andrey
OneBox Corp.
Integrator wrote:
Then you need to change the IP (HOST) of the database (new server)

This I changed.

Sukhanitsky Andrey
OneBox Corp.
Integrator wrote:
and it is also possible to open remote access to the database for the user (whose access is registered)

where exactly to do it? in boxing? How exactly to do this, is there an instruction?
11.04.2022, 19:42
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Natalia wrote:
where exactly to do it? in boxing? How exactly to do this, is there an instruction?

This is done on the hosting server, it depends on the hosting itself, write to your hosting provider that you need to open remote access for the user's IP 159.69.204.239 ... which is specified in your settings
11.04.2022, 20:00
Original comment available on version: ru

Good afternoon!
An IP was added on the server, but the product data is still not updated
22.05.2022, 22:43
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
What is your hosting?
24.05.2022, 19:59
Original comment available on version: ru

VPS server FASTVPS.
Before that, we were on HOSTIQ hosting, contacted their support so that they would open remote access for CRM, but they refused me, they said that they don’t do this on hosting now and need to be transferred to VPS. Here they finally moved it, remote access was opened there, but the data is not transmitted.
25.05.2022, 10:43
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
After the transfer, the IP of the database has changed, go inside the box to the integration settings and specify a new host / IP there, these 2 points are the main thing to do when transferring the site to another server.
25.05.2022, 10:46
Original comment available on version: ru

I just can't understand. orders from the site are loaded. As I understand it, if the settings were entered incorrectly, then orders could not be loaded into the Box
25.05.2022, 11:32
Original comment available on version: ru


Sukhanitsky Andrey
OneBox Corp.
OneBox Corp - Integrator wrote:
am new host/IP

Where do you put the IP in settings? I don't understand
25.05.2022, 11:33
Original comment available on version: ru

Should I enter into the "IP (HOST) database"? Or leave "localhost" as it was
25.05.2022, 11:46
Original comment available on version: ru

Basically, I don't understand...
The prices for one group of goods have changed today - they have changed on the site.
And where I changed the name of the nomenclature and the article a long time ago, nothing has changed
25.05.2022, 13:14
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Maybe you have it configured to upload changes only for today? In automation, once an hour there is such a setting for uploading to the site
25.05.2022, 14:32
Original comment available on version: ru

In general, this did not help ... All my automation settings were lost. Started refilling from scratch. After a while, I look - everything seems to be in place. I don't know what the problem was. Since I made the settings differently, I don’t remember which checkboxes were enabled, which ones weren’t.
26.05.2022, 00:39
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Are the goods already unloaded normally?
26.05.2022, 09:53
Original comment available on version: ru

Again no. Last time everything was unloaded. Today I again updated the product in one category - 3 hours have already passed - there are no changes on the site.
I do not understand anything....
26.05.2022, 17:35
Original comment available on version: ru

The only thing I don't remember is... I changed the IP (HOST) settings before everything was updated on the site last time, or after.
Is it possible to specify in the IP (HOST) line like this? to register IP?
26.05.2022, 17:39
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Natalia wrote:
The only thing I don't remember is... I changed the IP (HOST) settings before everything was updated on the site last time, or after.
Is it possible to specify in the IP (HOST) line like this? to register IP?

yes, you can do that
26.05.2022, 18:28
Original comment available on version: ru


Natalia wrote:
Again no. Last time everything was unloaded. Today I again updated the product in one category - 3 hours have already passed - there are no changes on the site.
I do not understand anything....

What could be the reason, most likely something in the automation, but I can't figure out what could be interfering? sometimes transmitted, sometimes not transmitted.
Or is it for some other reason
26.05.2022, 19:36
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Can you give me access, I'll check? My email is create.decision@gmail.com
30.05.2022, 11:04
Original comment available on version: ru

Access to the site database?
30.05.2022, 12:32
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
no, to the boxing admin panel
30.05.2022, 13:18
Original comment available on version: ru


Good day!
Chi marveled at you nalashtuvannya?
01.06.2022, 14:29
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Sori, zapratsyuvsya, at once I will look over
01.06.2022, 14:39
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Vіdpovіv sheet
01.06.2022, 14:44
Original comment available on version: ru

Good day! I wrote to you on 07.06. Marvel, be kind, leaf.
So there are problems with the transfer of data. I can't understand. what is wrong. The adjustment did not change. Alya once passed on the last time, if we talked with you. Coming changes - everything, not transmitted.
09.06.2022, 20:32
Original comment available on version: ru


Thanks for the help! I read the sheets in the mail, so, if you start sending, I’ll be sure everything will be ok and done!!
Єdine remembered that the product is at the fіltra in admіncі danі є, and if I filter on the site without any influence on the value, then the product is not found. But it’s just like before the opencart programmer, why the goods from the necessary values \u200b\u200bare not filtered, as in the administration the value for this filter is.
13.06.2022, 20:42
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
so, ask in the new
14.06.2022, 10:06
Original comment available on version: ru

good day! Tylka vdyalosya to go to the link with the programmist to drive the fact that in admіncі fіltri є, but if I go to the site according to the values \u200b\u200bof the filter, then the goods do not appear, according to the way they are yakіs zmіni in the values \u200b\u200bof the filters, but the new added product.
After writing to me: "Apparently, the index is not updated, since everything is written to the database from CRm at once"
І feed: "Check about the date of product update, do they change it or not"?
I don't know, є so in the product - date of renewal for the product?
20.06.2022, 20:28
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Whoa, sorry, I don't know. Put the power on the bank, you will be given the support of the program
21.06.2022, 10:02
Original comment available on version: ru


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