the refinement on the import of orders with the delivery method Ukrposhta has not been fully finalized
the refinement on the import of orders with the delivery method Ukrposhta was not fully finalized here importe-zakaza/ but we didn’t finish drinking a little
1. In 30% of cases, the order arrives in an incorrect format https://crm-onebox.com/ru/ajax/download/10380/
2 for the reason that the address does not always enter correctly, you have to edit it manually, but if before the revision the address was pulled from the process address, now it is pulled from the client address
it is necessary that the full name and address in the TTN of Ukrposhta would be drawn from the address and full name of the process. it is possible to make it a checkbox as for new mail
Original question is available on version: ru
1. In 30% of cases, the order arrives in an incorrect format https://crm-onebox.com/ru/ajax/download/10380/
2 for the reason that the address does not always enter correctly, you have to edit it manually, but if before the revision the address was pulled from the process address, now it is pulled from the client address
it is necessary that the full name and address in the TTN of Ukrposhta would be drawn from the address and full name of the process. it is possible to make it a checkbox as for new mail
Answers:
Hello, looking through the latest orders, I noticed for example this
https://optium.biz.ua/admin/customorder/order/66443/edit/
in it, the address of the clientaddress of the process and the address of the client itself are identical
What do you mean by process address in this order example?
https://optium.biz.ua/admin/customorder/order/66443/edit/
in it, the address of the clientaddress of the process and the address of the client itself are identical
What do you mean by process address in this order example?
24.09.2021, 12:56
Original comment available on version: ru
Yes, they are identical, but before editing, for example, in this order, I will have to change the recipient's address because it entered incorrectly, but the TTN will still pull the incorrect address from the client's card, but you need to pull from the order in other words in TTN it pulls from the client card (user.user_address)(user.user_phone)(user.user_name) and you need to pull from (order.order_clientname)(order.order_clientphone)(order.order_clientaddress) before it was like that but after revision out of order. as an option, you can do it like NP
24.09.2021, 17:53
Original comment available on version: ru
Good afternoon, when can I expect an answer?
01.10.2021, 11:37
Original comment available on version: ru
Good afternoon, the difficulty lies in the fact that when the NP setting is enabled, the order_clientname data is transferred to one field, and when creating a Ukrposhta delivery, it must be transferred from the same 1 field to 3 different ones. If we assume that you need to transfer strictly in the order of full name, finalization of the settings will take 1 hour
01.10.2021, 12:27
Original comment available on version: ru
What about the address? It just turns out that I ordered and paid for the revision so that I could use the automatic action when creating the TTN UP - it was sort of done, but the address after the revision began to be pulled from another field. now a revision is needed to finalize what the previous revision violated. Well, it’s good, but the automation for creating TTN did not work and does not work. Let's announce the entire price of improvements so that you can automatically create TTN from the order data.
01.10.2021, 13:42
Original comment available on version: ru
Zubarev Sergey
Optium
Client wrote:
but the address after completion began to pull from another field
No, the refinement concerned only where the index and city will be in the address, and the value was saved as before in the same way both in the client field and in the process field.
The template for parsing the address included, separated by commas (city (let's say a duplicate), index, street, house)
If any of these are missing, the address is not stored correctly. It is impossible to write a regular expression for all occasions to check the address.
I suggested that you reconsider the rules for saving the address on the side of the order form to good, and if possible, make all these fields mandatory.
01.10.2021, 18:07
Original comment available on version: ru
it's just that in about 10% of cases a duplicate of the city slips despite the fact that there is all the data.
02.10.2021, 15:44
Original comment available on version: ru
Zamogilny Dmitry
OneBox production
Employee wrote:
Good afternoon, the difficulty lies in the fact that when the NP setting is enabled, the order_clientname data is transferred to one field, and when creating a Ukrposhta delivery, it must be transferred from the same 1 field to 3 different ones. If we assume that you need to transfer strictly in the order of full name, finalization of the settings will take 1 hour
Let's then finalize the clientname in the creation of TTN Ukrposhta
04.10.2021, 16:44
Original comment available on version: ru
tell me when there will be a revision, there must be prepaid hours on the account
07.10.2021, 10:16
Original comment available on version: ru
Done, but not yet uploaded to the server, please wait for the update.
07.10.2021, 12:42
Original comment available on version: ru
The setting "Use the client's full name from the process to create a TTN" has been added to the UE integration
11.10.2021, 07:59
Original comment available on version: ru
Tested - does not work. put a check here I create TTN based on the name of the process stupidly pulls the name of the client from the card and not the name of the process
12.10.2021, 21:01
Original comment available on version: ru
adding the address also does not work correctly, please correct everything, because improvements are being made and the problem is not being solved.
13.10.2021, 12:12
Original comment available on version: ru
Zubarev Sergey
Optium
Client wrote:
Tested - does not work. put a check here I create a TTN based on the name of the process stupidly pulls the name of the client from the card and not the name of the process
https://optium.biz.ua/admin/customorder/order/67331/ukrposhtainvoice/
corrected
Zubarev Sergey
Optium
Client wrote:
adding the address also does not work correctly, please correct everything, because improvements are being made and the problem is not being solved.
What exactly is not working correctly?
give an example
13.10.2021, 12:31
Original comment available on version: ru
https://prnt.sc/1vz3mtu - a typical address does not pull any field - https://prnt.sc/1vz3rz9
13.10.2021, 13:47
Original comment available on version: ru
please fix it! We haven't been able to work properly for a month now. it’s interesting that you are doing a revision - you corrected one thing - you violated the second - pay for the revision and then pay for the correction of the revision and then you need to pay for the correction of the revision resulting from the revision of the refinement. please return the function so that the client's address in TTN is pulled from the process - as it has been for many years.
19.10.2021, 11:26
Original comment available on version: ru
Added street recognition with a number, expect an update.
20.10.2021, 17:39
Original comment available on version: ru
A year has passed and the update has not reached, Although a check appeared in the settings - take the full name from the process - when automatically creating the full name, it pulls from the client card field, and with the addresses, too - it duplicates the city - you constantly need to edit the address manually
07.10.2022, 15:18
Original comment available on version: ru
This revision was uploaded a year ago. Give an example of a process in which a street with a number is not recognized.
11.10.2022, 14:53
Original comment available on version: ru
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