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Integration with Helpcrunch

Нужна интеграция с Helpcrunch?
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It is necessary to improve the integration with helpcrunch.
Crisp service distributors wrote that integration of One Box with their service is possible and sent instructions https://docs.crisp.chat/.
Helpcrunch Rest API: https://docs.helpcrunch.com/rest-api-v1
Helpcrunch webhooks: https://docs.helpcrunch.com/webhooks
Client box on mvp. Appreciate the caress of the dorobka.
Original question is available on version: ru

Answers:

Good day.
For a correct assessment, give, be kind, more fired up for better integration (technical task).
06.04.2022, 15:53
Original comment available on version: ru

Lotocka_Kristina
Personal license

Tyndyk Maxim Vadimovich
OneBox production wrote:
Good day.
For a correct assessment, give, be kind, more fired up for better integration (technical task).

Helpcrunch is a Ukrainian analogue of the site JivoSite (Russian site), with which the client has established integration, in case you want to get involved. It is possible to have other Ukrainian analogues as well as to achieve integration. Correspondence was required to be transferred, and if the client indicated the mail and the number of the contacts as well.
07.04.2022, 16:09
Original comment available on version: ru

So it’s self-clicking integration by analogy with JivoSite
27.05.2022, 14:47
Original comment available on version: ru

Lotocka_Kristina
Personal license

Tyndyk Maxim Vadimovich
OneBox production wrote:
Good day.
For a correct assessment, give, be kind, more fired up for better integration (technical task).

Good afternoon. Nutrition is up to date. The client needs to take the next data for additional integration with helpcrunch:
1. Correspondence with the client's website through Helpcrunch after the dialogue is completed and can be taken from the client.
2. May be able to convert data into a business process manually.
3. At the same time, the client, having filled in his contact data, can create a new contact (as the data is available in the system) and connect the client (as in the system, there is contact with such data).
Crisp service distributors wrote that integration of One Box with their service is possible and sent instructions https://docs.crisp.chat/.
Helpcrunch Rest API: https://docs.helpcrunch.com/rest-api-v1
Helpcrunch webhooks: https://docs.helpcrunch.com/webhooks
Client box on mvp. Appreciate the caress of the dorobka.
29.06.2022, 14:43
Original comment available on version: ru

Ярина
Personal license
15.07.2022, 18:59
Original comment available on version: ru

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