Telegram investment: Check client's open business processes

A very useful functionality for each user of integration with Telegram: a checkbox, when activated, when a new message is sent to tg from a client, the system checks all client processes, and if there are open ones, the checkbox "Add a message to the process from which the client was last written" is activated, then it adds a message to this process, from which it was written, if there are no open BPs, it creates a new process in the "Business process" and "Status" settings specified in the settings field Situation: The client writes in the tg of the bot, gets into the system in the "lead processing" BP. Let's assume that the checkbox "Create a new process if the last chat is closed" is not active. Based on the processing results, the manager creates the "Customer Order" subprocess and closes the "lead processing" business unit. From the application process, another manager writes to him (the checkbox "Add a