call from crm not working
Не работает телефонии?
Не идет звонок с системы?
Проблемы с настройкой функционала в системе?
Вы всегда можете бесплатно создать топик на нашем форуме и партнеры-интеграторы помогут в решении сложившейся ситуации! Создать топик
Не идет звонок с системы?
Проблемы с настройкой функционала в системе?
Вы всегда можете бесплатно создать топик на нашем форуме и партнеры-интеграторы помогут в решении сложившейся ситуации! Создать топик
one of our managers lost the ability to call from crm. Those. now we can call the client from the contact card, all its events are collected, the active number 302 (internal) is indicated in the card, the problem is with the dial function and now she has to dial each number manually, this time
what could be the error?
thank you very much for your help
Original question is available on version: ru
what could be the error?
thank you very much for your help
Answers:
Good afternoon.
Netudykhata Inna wrote:
what could be the error?
whatever.
Please indicate the link to the contact who should call, the link to the contact who can be called - I'll see what telephony gives when trying to make a call. Thank you.
Netudykhata Inna wrote:
what could be the error?
whatever.
Please indicate the link to the contact who should call, the link to the contact who can be called - I'll see what telephony gives when trying to make a call. Thank you.
17.06.2021, 10:41
Original comment available on version: ru
Thanks a lot!
card of the manager who should call:
https://crm.mama.travel/admin/shop/users/56998/
you can call me: https://crm.mama.travel/admin/shop/users/12/
card of the manager who should call:
https://crm.mama.travel/admin/shop/users/56998/
you can call me: https://crm.mama.travel/admin/shop/users/12/
17.06.2021, 12:13
Original comment available on version: ru
Please contact the person who is responsible for your asterisk. What does boxing do?
1. Connects to the asterisk
2. Sends a command
originate
with parameters:
Channel: PJSIP/302@302/302
Application: Dial
Data: Local/380675729500@from-internal
the answer is simply
Asterisk Call Manager/5.0.2
those. we transfer data to telephony, why does it not ring at the same time - it is necessary that the telephonist figure it out.
1. Connects to the asterisk
2. Sends a command
originate
with parameters:
Channel: PJSIP/302@302/302
Application: Dial
Data: Local/380675729500@from-internal
the answer is simply
Asterisk Call Manager/5.0.2
those. we transfer data to telephony, why does it not ring at the same time - it is necessary that the telephonist figure it out.
17.06.2021, 12:20
Original comment available on version: ru
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