Fiscalization does not work (if there are 2 payments in the order)

[quote] If there is 1 payment in the order = everything works correctly, if there are 2 payments in the order, then we get an error Why is that? In fact, the order is paid in full, just 2 payments - how to make sure that there are no errors? Why is it happening? [/quote] This error is returned by the Checkbox service API - that's because they cannot have 2 payments of the same form of payment in the check (for example, 2 cash payments). Actually questions "why?" you can address them to technical support. I see several solutions: 1. combine payments into 1 (so that there is 1 payment in 1 form of payment) 2. finalize the setting for the fiscalization action in order to combine all payments with the same form of payment into 1 payment - such refinement will take 2 hours

[quote] Tyndyk Maxim Vadimovich OneBox production Administrator wrote: [quote] If there is 1 payment in the order = everything works correctly, if there are 2 payments in the order, then we get an error Why is that? In fact, the order is paid in full, just 2 payments - how to make sure that there are no errors? Why is it happening? [/quote] This error is returned by the Checkbox service API - that's because they cannot have 2 payments of the same form of payment in the check (for example, 2 cash payments). Actually questions "why?" you can address them to technical support. I see several solutions: 1. combine payments into 1 (so that there is 1 payment in 1 form of payment) 2. finalize the setting for the fiscalization action in order to combine all payments with the same form of payment into 1 payment - such refinement will take 2 hours [/quote] and we can have it take payment with additional. fields? Just so we can then use the formulas how to calculate and give to the checkbox. How many hours is this?

[quote] and we can have it take payment with additional. fields? Just so we can then use the formulas how to calculate and give to the checkbox. How many hours is this? [/quote] Yes, similar settings have already been implemented in parallel: "Instead of exporting payments, send one prepayment with the amount from the field" and "Instead of exporting payments, send one postpayment with the amount from the field." To solve your problem you need: 1. organize the calculation of the required amount in an additional field of the process and specify it in the setting "Instead of exporting payments, send one prepayment with the amount from the field" 2. select the desired payment type in the "Payment type" setting and set a name for it in the appropriate settings: - for cash - setting "Signature for payment type "Cash":" - for a card - the setting "Signature for the type of payment "Card":", as well as, if necessary, fill in the settings regarding the card mask