BUG - payment is not removed from the checkout
Hello! There is a payment in the checkout that we cannot delete. I suspect that this is related to the process (order) to which the payment is linked.
bazamolliua.1b.app/app/payments/24305/control/
Original question is available on version: ua
bazamolliua.1b.app/app/payments/24305/control/
Answers:
Good afternoon.
When deleting, since the payment is tied to the process, the process is updated to recalculate the amounts of margin, payments, and launch procedures in which the amount of payments, etc. can also be used.
And it is at the stage of launching procedures that your process update is stuck somewhere, which is why further updating and deletion of the payment does not occur.
I see 2 options for solving the problem:
1. turning to integrators with this problem, they probably participated in setting up procedures
2. resolve the issue via the forum - then we need 2 hours of refinement to analyze your settings and where exactly the problem is
When deleting, since the payment is tied to the process, the process is updated to recalculate the amounts of margin, payments, and launch procedures in which the amount of payments, etc. can also be used.
And it is at the stage of launching procedures that your process update is stuck somewhere, which is why further updating and deletion of the payment does not occur.
I see 2 options for solving the problem:
1. turning to integrators with this problem, they probably participated in setting up procedures
2. resolve the issue via the forum - then we need 2 hours of refinement to analyze your settings and where exactly the problem is
16.12.2024, понедельник, 10:48
Original comment available on version: ua
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