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Documents are not opening in the One Box system

Good day!
The Word of the document does not appear in the One Box system (in the operator's office and the signatory), I see the pardon "404 NOT FOUND".
The chain of food was checked with specialists on the server and 1C, but there were no pardons from their side.
Please help me to help you with your nutrition (I attach the screenshot to the file).
If you need additional information, you can call directly.
I'm dead hot!
Original question is available on version: ru

Answers:

Good afternoon. Is the problem relevant? If yes, then give a link to the order in which there is this file and it does not open
15.07.2022, 14:42
Original comment available on version: ru

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