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Output of forms to the client's personal account

We set up a form in the system for generating requests. When displaying the form in the client's personal account, we encountered several issues:
1) filling in the drop-down list - when opening the form, the system automatically fills in the fields with the drop-down list - when submitting the form, these fields are considered filled in, but the form page does not count them as filled in - https://monosnap.com/file/pxTloGBSLU0APbb4AUVpvhcouSg0ML , https://monosnap.com/file/qZr5iPDmSZPQTRN3et28dBzIplU6Xn .
it needs to work like in a form that opens via a direct link - fields are empty by default - https://monosnap.com/file/wrlM78okIzmJxHD4IZAyPxwUILvpdA
2) Field output - the form has been configured to output certain fields depending on conditions. When viewing the form via the link, the fields appear correctly according to the conditions - https://monosnap.com/file/5I7mJl5CRZhdm4HBDOrIxybwe8DN8N - https://monosnap.com/file/LDJ8QIyxCZxCGWLnF76FeuocJcwAgM , https://monosnap.com/file/8byvOVS6XtSWsdVmeEBHv7urm3GHWF , https://monosnap.com/file/MFn8OfmZ6gOfB48V8h6NKEo918fCy3
In the office, the fields are displayed by default, but if you select the value of the check box, the fields are displayed only for the last of the three configured values ​​- https://monosnap.com/file/bu4qWhlrgjdCOun4NwHpbTX94gHUt2 , https://monosnap.com/file/yuPoHnJ1we6oC6OFGxRVcUTbKmUIHo , https://monosnap.com/file/rHMSxbUlgeVbdqbduQj5kbtdja9rnx
However, as described in clause 1 of the query, even if the fields are not displayed (although they should be) or are not displayed because they should not be displayed according to the conditions, the system in any case considers them to be filled with the first value from the drop-down list.
We don't see any settings in the cabinet interface block that would produce such a result of the form's operation https://monosnap.com/file/o42piqEcv4VEx4Qblhq4ppkvSYWrba
Box https://apb.1b.app/ . Please help set up a form to fill out through the client account.
Original question is available on version: ua

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