Password recovery in the client's account
There are a lot of questions about the "Password recovery in the client's account" functionality.
1. Why are there two buttons for password recovery?
"Forgot your password?" and "Password recovery" buttons
2. How to remove the "Password Recovery" button?
I think it's unnecessary. The "Forgot your password?" functionality works better, without unnecessary redirects, which simplifies the work.
3. If you use the "Forgot your password?" functionality, the password and login for some reason come in the subject of the email and also in Russian.
Can I change this? Can I customize the template of this letter myself?
4. Now, as for the functionality of the "Recover password" button, it leads to the /client/remindpassword/ page, which is not adapted for mobile devices.
5. When you enter the confirmation code on the "Password Recovery" page, the message "A new password has been sent to your phone" appears, and the user remains on the same page, which confuses many people, they don't know what to do. It would be good to add a button to go to the authorization page, or make a redirect immediately and write this message there.
And why does it say "A new password has been sent to your phone" if the password comes to your email?
6. In the password recovery page, notifications appear in different places on the screen. When we enter an email or number and the code is sent, the notification appears at the bottom of the page, I think it would be logical to make it somewhere below or above the form in the same format as the notification "A new password has been sent to your phone."
These are the main points I noticed when trying to configure this functionality. None of the options work properly.
For me, the best option is the "Forgot your password?" functionality, but you need to remove the "Recover password" button and edit the email template.
Is this possible to do?
Original question is available on version: ua
1. Why are there two buttons for password recovery?
"Forgot your password?" and "Password recovery" buttons
2. How to remove the "Password Recovery" button?
I think it's unnecessary. The "Forgot your password?" functionality works better, without unnecessary redirects, which simplifies the work.
3. If you use the "Forgot your password?" functionality, the password and login for some reason come in the subject of the email and also in Russian.
Can I change this? Can I customize the template of this letter myself?
4. Now, as for the functionality of the "Recover password" button, it leads to the /client/remindpassword/ page, which is not adapted for mobile devices.
5. When you enter the confirmation code on the "Password Recovery" page, the message "A new password has been sent to your phone" appears, and the user remains on the same page, which confuses many people, they don't know what to do. It would be good to add a button to go to the authorization page, or make a redirect immediately and write this message there.
And why does it say "A new password has been sent to your phone" if the password comes to your email?
6. In the password recovery page, notifications appear in different places on the screen. When we enter an email or number and the code is sent, the notification appears at the bottom of the page, I think it would be logical to make it somewhere below or above the form in the same format as the notification "A new password has been sent to your phone."
These are the main points I noticed when trying to configure this functionality. None of the options work properly.
For me, the best option is the "Forgot your password?" functionality, but you need to remove the "Recover password" button and edit the email template.
Is this possible to do?
Answers:
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