The action Replace the product with its analogues does not work
Good afternoon. Please help me find the reason.
The action Replace the product with its analogues does not work, you can check it on the process https://crm.ohrana.ua/admin/customorder/zakazi-postavshchikam/2916173/edit/, procedure https://crm.ohrana.ua/admin/shop /workflow/85/procedure/982/?status=0
As you can see, the two products of the process have one analogue each, but the replacement still does not occur. I thought that it might be blocked by other settings somewhere, but I checked it on another process https://crm.ohrana.ua/admin/customorder/zakazi-postavshchikam/2912877/edit/, the same procedure - it still doesn’t change to an analog
Original question is available on version: ru
The action Replace the product with its analogues does not work, you can check it on the process https://crm.ohrana.ua/admin/customorder/zakazi-postavshchikam/2916173/edit/, procedure https://crm.ohrana.ua/admin/shop /workflow/85/procedure/982/?status=0
As you can see, the two products of the process have one analogue each, but the replacement still does not occur. I thought that it might be blocked by other settings somewhere, but I checked it on another process https://crm.ohrana.ua/admin/customorder/zakazi-postavshchikam/2912877/edit/, the same procedure - it still doesn’t change to an analog
Answers:
Good afternoon. The action does not fire for outgoing processes. I don’t know exactly why this was done, but if you need it, we can put it in a separate setting to make it work - it will take 1 hour.
06.06.2022, 13:58
Original comment available on version: ru
that's what it's about. Thank you, we will discuss and write back
06.06.2022, 14:33
Original comment available on version: ru
You can double-check this information on the same process, only outbound, to make sure that the action will work with the new checkbox.
06.06.2022, 14:38
Original comment available on version: ru
anonymous hamster
OneBox production wrote:
You can double-check this information on the same process, only outbound, to make sure that the action will work with the new checkbox.
I checked it, even before setting the task, that’s why I thought that I was blocking the settings (although I checked the settings and didn’t find any problems there). That's why we think...
06.06.2022, 14:44
Original comment available on version: ru
please issue an invoice for 1 hour at FOP Zaglubotsky
07.06.2022, 10:04
Original comment available on version: ru
Haven't received invoice yet, please send
08.06.2022, 13:39
Original comment available on version: ru
I really need this update, please send an invoice
09.06.2022, 16:36
Original comment available on version: ru
an invoice was sent to you on Wednesday 06/08/2022, Wednesday, 09:04
10.06.2022, 11:51
Original comment available on version: ru
Ustimenko Igor
OneBox production
OneBox CTO wrote:
an invoice was sent to you on Wednesday 06/08/2022, Wednesday, 09:04
there is no letter in the mail or spam. Today I asked Vladlena, they just sent it to Viber, now we will pay. Thanks
10.06.2022, 12:05
Original comment available on version: ru
Good afternoon. Added setting "Run action for all processes" to the end of the action.
14.06.2022, 11:11
Original comment available on version: ru
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