The time of a missed call differs from the time of task creation by 40-60 minutes
Need help with settings as it is very critical to get the missed call task not after 40-60 minutes as it is now, but with a minimal gap in time.
An example of problems where we see a significant difference between the time of a missed call and the time of creating a problem:
https://invafishki.1b.app/295428/
https://invafishki.1b.app/295419/
I am attaching screenshots, in particular, of settings in a minute action: Create a process based on a missed call.
StreamTelecom telephony if it matters.
Original question is available on version: ua
An example of problems where we see a significant difference between the time of a missed call and the time of creating a problem:
https://invafishki.1b.app/295428/
https://invafishki.1b.app/295419/
I am attaching screenshots, in particular, of settings in a minute action: Create a process based on a missed call.
StreamTelecom telephony if it matters.
Answers:
Good day.
At the moment, I do not see a delay in the operation of the minute crown.
Perhaps you had a delay in its work at the time of creating processes, or a delay with the return of events when importing from the telephony service.
Do you now have an example of a missed call that did not import into the process after several minutes?
At the moment, I do not see a delay in the operation of the minute crown.
Perhaps you had a delay in its work at the time of creating processes, or a delay with the return of events when importing from the telephony service.
Do you now have an example of a missed call that did not import into the process after several minutes?
31.07.2023, 10:15
Original comment available on version: ua
Maksym Vadimovych Tyndyk
OneBox production wrote:
Good day.
At the moment, I do not see a delay in the operation of the minute crown.
Perhaps you had a delay in its work at the time of creating processes, or a delay with the return of events when importing from the telephony service.
Do you now have an example of a missed call that did not import into the process after several minutes?
I contacted streamTelecom support, they took it to work and it started working correctly, but I did not receive feedback about what the problem was
01.08.2023, 17:04
Original comment available on version: ua
Vitaly Pcholkin wrote:
I contacted streamTelecom support, they took it to work and it started working correctly, but I did not receive feedback about what the problem was
It's good that everything is resolved.
31.08.2023, 09:04
Original comment available on version: ua
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