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3 answer
12.01.2021, 09:51
Sources
CRM - https://vuuoksa-home.crm-onebox.com A small problem when orders with UTM tags (https://prnt.sc/wllabx) arrive in CRM is not assigned a source...
4 answer
11.01.2021, 09:41
Call not coming from CRM
CRM - https://vuuoksa-home.crm-onebox.com/ Good afternoon. Calls from CRM do not work (Zadarma is connected) What is in orders, what is when dialin...
7 replies
23.12.2020, 15:31
Telegram
Can you please tell me why it is not possible to drag this process on the automation page - https://vuuoksa-home.crm-onebox.com/admin/auto/action/m...
4 answer
23.12.2020, 08:45
Orders from different sites
https://vuuoksa-home.crm-onebox.com We have orders in the box from two different sites. How can we better distinguish between them, so that it is m...
3 answer
23.12.2020, 08:19
Source
https://vuuoksa-home.crm-onebox.com Tell me please. For an order to fall under a certain source - is it enough to match the utm source? There are o...
3 answer
17.12.2020, 10:19
My process calendar
Good afternoon. How can I hide these support calls from the calendar? - https://prnt.sc/w4irgp
5 replies
15.12.2020, 10:46
Additional field
https://vuuoksa-home.crm-onebox.com/ We need an example request to pass data to a custom field via the API. Can't find it in the documentation....
13 replies
14.12.2020, 10:21
Sending SMS
When creating an order, we send an SMS to the client. How can we add a condition that if the delivery is self-delivery, then SMS should not be sent...
14 replies
14.12.2020, 09:35
Business process when ordering
https://vuuoksa-home.crm-onebox.com/ Good afternoon. We want to add a new business process for the site when the user enters data for the order - h...
6 replies
11.12.2020, 12:08
TTN (track code)
https://vuuoksa-home.crm-onebox.com/ Set up a filter in orders. But we cannot find the TTN field (track code) https://prnt.sc/w0eus6 We want it to ...

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