OS: The action "Set stage date" does not work correctly
When using the action, it does not react to the "Take from additional field" function, and the other field, if I want to leave empty, it is filled with 0.
Here is a link to the test process https://our-store.com.ua/42339/
The action is set at the stage "Taken for training".
Original question is available on version: ru
Here is a link to the test process https://our-store.com.ua/42339/
The action is set at the stage "Taken for training".
Answers:
the process is deleted, perhaps because of this the check will not work. If you have a value of 0 in the additional field, then the action will not work either.
Do you have an example where the action did not work, and more time has passed since switching to the desired status than specified in the setting?
Do you have an example where the action did not work, and more time has passed since switching to the desired status than specified in the setting?
08.10.2021, 19:48
Original comment available on version: ru
Maria
OneBox production
Employee wrote:
the process is deleted, perhaps because of this the check will not work. If you have a value of 0 in the additional field, then the action will not work either.
Do you have an example where the action did not work, and more time has passed since switching to the desired status than specified in the setting?
Maria, I restored this action and tried to test it. Here's what I got https://youtu.be/OT03lEIZi0Y. Video with sound
09.10.2021, 13:11
Original comment available on version: ru
fields from which 0 is not removed are most likely numeric fields and the void for them is also 0, then the fact that it is not removed from the field is not an error
status switching happens with the action "Switch the stage after the expiration of the stage", it unfortunately does not take into account the additional field from the "Set stage period" action, only a numeric value, and since it is 0, the switching occurs almost immediately
status switching happens with the action "Switch the stage after the expiration of the stage", it unfortunately does not take into account the additional field from the "Set stage period" action, only a numeric value, and since it is 0, the switching occurs almost immediately
11.10.2021, 09:49
Original comment available on version: ru
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