CRM, ERP for tile and paving installers

CRM and ERP systems can become key tools for someone who lays tiles or paving stones and wants to become a businessman, move out of operational work, and build a successful business. Here's how:

• Organization and automation of processes

The system will allow automating most administrative tasks, such as work planning, material accounting, estimating costs, invoicing, and much more. This will free up time currently spent on routine tasks and allow you to focus on business development.

• Project control

CRM/ERP systems will enable effective control over all projects, tracking their status, deadlines, expenses, and profits. This will help better manage the work of subordinates and avoid mistakes that could lead to delays or additional costs.

• Team building

With the ability to automate many processes, you will gradually be able to delegate physical work to other workers, focusing on management and company development. CRM/ERP systems will help you control the team's work, even if you are not on site.

• Business analysis

The system collects and analyzes data on finances, productivity, and efficiency. You will be able to see which projects are the most profitable, where there are opportunities for optimization, and how your business is developing overall.

• Customer service

CRM systems will allow you to work better with clients, track their needs and suggestions, maintain a customer database, and record interaction history. This will improve service quality and help attract new clients through referrals.

• Marketing and development

With the capabilities of the ERP system, you will be able to focus on marketing and attracting new clients, developing business strategies, expanding the range of services, and entering new markets.

This solution will help you transition from physical labor to the role of an entrepreneur who manages the company, builds processes, and develops the business, allowing more time for personal needs and rest.

The company Polupan has extensive experience in the field of tiles and paving stones. We know the key points and can properly configure the process logic:

Handling:

• orders and their payment (cash register);
• measurements;
• estimating costs (commercial proposals);
• installation work;
• automatic salary calculation;
• notifying clients about work dates;
• stock levels at warehouses and with employees;
• service and repair of tools;
• service and repair of vehicles;
• Viber and Telegram integration;
• IP telephony integration.