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1 answer
16.09.2022, 16:06
Integration stopped working
Tell me why the integration suddenly stopped working? Instead of the number they are calling, there is an empty cell.
2 answer
29.09.2022, 11:53
Contact update error
The feedback form did not get into the BP with a contact update error, there is only one contact in contacts by e-mail or phone number, with the cr...
1 answer
27.09.2022, 15:54
Doesn't search for a product by SKU
Product https://crm.dobavki.ua/app/product/71779/edit/ Article orth_10013239 I drive in the global search - it does not find it And for other prod...
1 answer
28.09.2022, 09:43
Report filtering
Report https://crm.dobavki.ua/app/report/designer/20/view/ filter like this And get 504 error Please tell me what can be done to load the report
Translates the status of an order outside of the specified time
There is a status "On hold" (wordpress)". If in 5 days (as specified in the setting) the order does not go into shipment, then the o...
3 answer
17.10.2022, 11:41
The action "Add contacts to the tab Contacts to the process" does not work
Bug!!!! Please fix the bug! The action "Add contacts to the tab Contacts to the process" does not work The task has been hanging for almo...
2 answer
30.09.2022, 17:45
How to transfer VAT and Excise duty to the goods receipt at the same time
It is necessary to adjust the display of two taxes (VAT and excise) in the check. Checkbox technical support replied that the code should be transf...
3 answer
19.10.2022, 18:30
Feeds not updating - Export products in YML format
Good afternoon! For some reason, the feeds (Export products in YML format) stopped updating on the clock handler. The last update was yesterday (10...
3 answer
CEO, owwa.com.ua
03.08.2022, 09:22
Known for fixing the Monobank account
Good afternoon, today we noted that in 1 out of 2 accounts in monobank there was a fix. Online banking: https://owwa.crm-onebox.com/app/monobank/ G...
4 answer
CEO, owwa.com.ua
17.11.2020, 09:35
Error when calculating the amount in the Sales Report
In the sales report, when the second page appears, the total amounts are incorrectly calculated. Example: Dates from 2020.11.01 to 2020.11.17 Two p...