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4 answer
09.04.2025, 18:46
Messages stopped coming to the message center
Today, changes were made to my account, two accounts were merged into one. And I stopped receiving messages in the message center. I already checke...
1 answer
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
09.04.2025, 11:27
Development Request: Instant notifications and chat integration for better support
I. AS IT IS NOW: - System: E-chat pro application is used. - Connected channels: Viber, Telegram. - Main process: Communication between call cen...
Finalization
Congratulations. Despite the fact that the Rosette Delivery module is paid (15 USD per month), its functionality is quite primitive when compared t...
1 answer
07.04.2025, 18:13
Import/Export contacts
How to set up Import/Export contacts?
6 replies
07.04.2025, 14:19
No sound notifications when receiving new messages
When clients write to us (and in parallel, the operator can correspond with dozens of clients), the operator does not receive either an audio or vi...
16 replies
07.04.2025, 13:04
I am NOT receiving an SMS to log in to OneBox!
https://knigarnia.1b.app/ SMS is not coming and there is no way to enter the box!
5 replies
07.04.2025, 12:41
Tariffs, data, payment
Where can you see exactly what the payment is for and how it is calculated? Seeing data, etc. Resources used gives a limited view and is not very c...
0 replies
iCOLOR OneBox
ФОП Легеза В.В.
Personal license
07.04.2025, 11:14
ERROR? Action is not working correctly: Add a comment to the process
We use the Add comment to process action According to the settings, the author of the comment is the Order Client The comment must include the ...
1 answer
Error in text translation of process amount in document
Good afternoon. In the documents, the variable {ordersumcurrency_EUR_en} spells the number "2" with a typo - "twp". Please correct it.
Subprocesses
Good day! Product subprocesses in orders are no longer created Have there been any updates to the box or what could be the problem?