The reserve of shipped goods is not removed from the warehouse!

Good afternoon. https://arp.1b.app/app/history/orders/11636/?systemchange=1&filter2_key=valueold&filter2_type=search&filter3_key=valuenew&filter3_type=search&developerview=1&page=0 using the example of your first order at 2023-08-15 19:01:14, the product is somehow removed from the process and the same one is added. The problem is that the removed product has a reserve (and this reserve is not removed when the product is removed). To fix this, you need to find the place where the product is removed from the order. Do you know why this happens and where the deletion goes?

[quote] Care Department OneBox production wrote: Good afternoon. https://arp.1b.app/app/history/orders/11636/?systemchange=1&filter2_key=valueold&filter2_type=search&filter3_key=valuenew&filter3_type=search&developerview=1&page=0 using the example of your first order at 2023-08-15 19:01:14, the product is somehow removed from the process and the same one is added. The problem is that the removed product has a reserve (and this reserve is not removed when the product is removed). To fix this, you need to find the place where the product is removed from the order. Do you know why this happens and where the deletion goes? [/quote] At one of the stages, before shipment from the warehouse, there is an action "Replace the product in the process with the material" . Before deploying the kits, there is an action "remove the reserve of materials from the warehouse" https://prnt.sc/MC1C_7fIYKjK And the procedure for deploying kits is also worth "remove the reserve of materials from the warehouse" https://arp.1b.app/app/workflow/4/procedure/21/

After the replacement, production takes place?

[quote] Care Department OneBox production wrote: After the replacement, production takes place? [/quote] no, there is no production

It's clear. You need to check the checkbox for the withdrawal of reserves to remove from remote products, then you will be able to remove these reserves. Now, apparently, the picking action puts them down in order to then make production

[quote] Care Department OneBox production wrote: It's clear. You need to check the checkbox for the withdrawal of reserves to remove from remote products, then you will be able to remove these reserves. Now, apparently, the picking action puts them down in order to then make production [/quote] How many hours of revision are needed?

free, but I will be grateful for the donation if it helps) I'll do it today, I'll let you know when it's done

[quote] Care Department OneBox production wrote: made a tick in the action of removing the reserve, so that all products are taken into account. Try on some process [/quote] Fire! It worked! Thanks a lot!

Please