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The reserve is not removed from the warehouse

Good afternoon
Reserves are not removed during the shipment and sale of goods from the warehouse
Example process https://arp.1b.app/4781/
The BP is automatically transferred to the sale and write-off from the warehouse by the status of the IR.
Randomly, according to orders, the shipped goods in the BP remain in reserve.
How can this be fixed?
Original question is available on version: ru Інтегратор CRM+ERP. Компания Olmonic

Answers:

Put on the stage the action of canceling the reservation
14.04.2023, 23:42
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

.dev
OneBox production wrote:
Put on the stage the action of canceling the reservation

Well, it seems like when writing off from a warehouse, goods should not remain in reserve.
The action to cancel a reserve costs , but still is not removed from the reserve https://arp.1b.app/7678/
15.04.2023, 11:03
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license
Reserves are not removed from the warehouse when written off.
The question is relevant
13.05.2023, 11:23
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Good afternoon. If the problem is still relevant, please give a link to the order where there is such a reserve and it is delivered in the next week, I will try to find an error if there is one. Thank you
21.08.2023, 19:37
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Care Department
OneBox production wrote:
Good afternoon. If the problem is still relevant, please give a link to the order where there is such a reserve and it is delivered in the next week, I will try to find an error if there is one. Thank you

https://arp.1b.app/admin/shop/storage/reserve/?balanceid=2400
https://arp.1b.app/11396/ - 28 days in reserve
https://arp.1b.app/11540/- 28 days in reserve
https://arp.1b.app/11636/ - 14 days in reserve
In these processes, the goods have already been shipped from the warehouse, but continue to "hang" in the reserve.
"Reserve cancellation" action set, no result
28.08.2023, 10:23
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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