Refine the action Turn a call into a process
There is an action Turn a call into a process
You can add recording settings to it in the additional fields of the process of 2 fields:
Call direction: incoming or outgoing
Call duration
How long will it take to fix
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
You can add recording settings to it in the additional fields of the process of 2 fields:
Call direction: incoming or outgoing
Call duration
How long will it take to fix
Answers:
2 settings - 2 hours
duration is written in seconds
duration is written in seconds
23.06.2021, 15:29
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
2 settings - 2 hours
duration is written in seconds
Is it possible to have the duration as in the event itself Call duration: 2:13 ?
23.06.2021, 15:36
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Is it possible to have the duration as in the event itself Call duration: 2:13 ?
can
23.06.2021, 15:43
Original comment available on version: ru
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