Good afternoon. I see an improvement, but so far the problem has not been completely solved.
The action is configured here (the only active one)
https://crm.ohrana.ua/admin/shop/workflow/16/procedure/345/?status=0New field value:
viber://pa?chatURI=ohrana_ua&context=[clientid]&text=Confirm your request
The message comes, but the button does not work.
But it works if you write the last variable without a space or replace the space with %20
Something with coding? What algorithm?