Filter values partially disappeared in products / shop_action_order_status_create_product_filter_by_customfield
Here is an example of a product https://baza.cn.ua/admin/shop/products/62983/filters/
Or https://baza.cn.ua/admin/shop/products/62982/filters/
And there are many such goods, but not all
The screenshot shows which filter values have disappeared
And it is not clear why only a part, and not all
All filters are added through this procedure https://baza.cn.ua/admin/shop/workflow/9/procedure/47/?status=0
That is, no one manually adds or corrects filters (except in exceptional cases)
At the same time, there are goods in the process where the procedure worked and everything is fine there
For example https://baza.cn.ua/admin/shop/products/62984/filters/
That is, if the problem was with the procedure, then there would be a problem for all goods (logically)
Why did it happen?
Original question is available on version: ru
Or https://baza.cn.ua/admin/shop/products/62982/filters/
And there are many such goods, but not all
The screenshot shows which filter values have disappeared
And it is not clear why only a part, and not all
All filters are added through this procedure https://baza.cn.ua/admin/shop/workflow/9/procedure/47/?status=0
That is, no one manually adds or corrects filters (except in exceptional cases)
At the same time, there are goods in the process where the procedure worked and everything is fine there
For example https://baza.cn.ua/admin/shop/products/62984/filters/
That is, if the problem was with the procedure, then there would be a problem for all goods (logically)
Why did it happen?
Answers:
If you have a sequence of actions on how to make sure that the filters are removed from the product and this will be an obvious mistake - provide descriptions, we will fix it.
29.01.2021, 17:03
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
If you have a sequence of actions on how to make sure that the filters are removed from the product and this will be an obvious mistake - provide descriptions, we will fix it.
Now everything seems to be working correctly, but it is obvious that something has happened to the database since:
1. The filters were cleared somehow chaotically (that is, not all filters for the product were deleted)
2. Filters were not cleared for all products of the process in which they were added (that is, there is a process in which filters are added by action, so for 5 products from 100 the filters were cleared, for the rest it is normal)
3. In the system at the moment (physically) there is not even any way to clear the filters (that is, if I even wanted to clear the filters with an action, I couldn’t do it, but I wanted to and tried to prove to Bodyako that this was normal, but he did not agree to edit action, that is, the action cannot be cleared, and in the data history there is no one who cleaned it.
In general, please explain how this could happen (theoretically) and how this problem can be solved (massively)?
02.02.2021, 09:16
Original comment available on version: ru
Kupriyan Vladislav Valerievich wrote:
Now everything seems to be working correctly, but it is obvious that something has happened to the database since:
If now everything works correctly - I have no information what needs to be corrected.
If there is an algorithm how to repeat - specify.
02.02.2021, 16:55
Original comment available on version: ru
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