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reset box cache

Hello
Some time ago we made a copy of the box and it was transferred to us. We see that the space occupied by the box is very large. We were told that it is possible to create a ticket with a request to reset the box cache. How to do this? Thank you
Original question is available on version: ru

Answers:

Good day. The cache is usually not stored on the hard drive, it is in RAM. Ask the expert who advised you to go to the topic and say what he meant.
15.04.2025, вторник, 11:34
Original comment available on version: ru


lace
OneBox production wrote:
Good day. The cache is usually not stored on the hard drive, it is in RAM. Ask the expert who advised you to go to the topic and say what he meant.

Hello. We have a data tariff. I was told that when copying and moving a box, most likely the old mail was copied, which basically takes up the most space. But since we do not use this mail, we would like to delete this data.
15.04.2025, вторник, 18:53
Original comment available on version: ru

That makes more sense, thank you.
https://1b.app/ru/app/data-remove/ there is an application that does what you need. There is an action that clears data on old events, so you can delete old events on old mail and their files.
16.04.2025, среда, 12:03
Original comment available on version: ru

Pavel
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lace
OneBox production wrote:
That makes more sense, thank you.
https://1b.app/ru/app/data-remove/ there is an application that does what you need. There is an action that clears data on old events, so you can delete old events on old mail and their files.

Thank you. I installed it, I'll try to test it)
17.04.2025, четверг, 00:12
Original comment available on version: ru

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