Tell me how to add template comments to send to VIber in the General chat?
Good day, created a template, selected a process, but unfortunately template comments are not pulled into the process.
How to set it up properly? You need to send template comments to Viber chat General chat.
Process example: https://owwa.crm-onebox.com/607750/
Templates: https://owwa.crm-onebox.com/app/templatecomment/
I am adding a screenshot
Original question is available on version: ua
How to set it up properly? You need to send template comments to Viber chat General chat.
Process example: https://owwa.crm-onebox.com/607750/
Templates: https://owwa.crm-onebox.com/app/templatecomment/
I am adding a screenshot
Answers:
With your settings, you need either the type of SMS template or remove the setting in the general chat block for which templates to display
29.12.2023, 16:54
Original comment available on version: ru
Thank you, changing the template to SMS helped.
05.01.2024, 18:21
Original comment available on version: ua
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
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