Developers, when going to the settings, an error

Anatoly, everything works there, you need to press Info, then "Proceed to add a template comment" https://take.ms/beZmA And the templates themselves are added here /admin/comment/template/add/

2) if you want to send SMS, there is no recipient of the client or his number. it needs to be automatically pulled, and not manually copied by managers - here it is necessary to have the client select the process and the body field will be automatically loaded.

[quote] Susyak Igor integrator wrote: Anatoly, everything works there, you need to press Info, then "Proceed to add a template comment" https://take.ms/beZmA And the templates themselves are added here /admin/comment/template/add/ [/quote] It’s not very logical, you can replace the icon with a gear or something, or make the page like when you enter from the menu, it immediately displays add a template

[quote] Ustimenko Igor OneBox production wrote: [quote] Anatoly Consulting company "Sales Bureau" wrote: [file]18043[/file] I click on "customize", and it will redirect to the page https://bestorg.1b.app/admin/comment/template/, where it is impossible to configure [file]18044[/file] why is this button there then?) 2) if you want to send SMS, there is no recipient of the client or his number. it needs to be automatically pulled, and not manually copied by managers [/quote] I replaced the links with the ones you need, check [/quote] Yes thanks, now it's okay