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How to recover a password? There are no instructions for use, it works askew, the password is not sent to the employee during registration.
The video showed a lot of misunderstanding in using the "password recovery" service, please take it into service and fix what is possible
https://www.loom.com/share/f1fcd63657e148f8a88465fe981c9d51
Original question is available on version: ru

Answers:

Olmonic Olmonic
Інтегратор OneBox
Personal license

Anatoly
Consulting company "Sales Bureau" wrote:
How to recover a password? There are no instructions for use, it works askew, the password is not sent to the employee during registration.
The video showed a lot of misunderstanding in using the "password recovery" service, please take it into service and fix what is possible
https://www.loom.com/share/f1fcd63657e148f8a88465fe981c9d51

If the client is registered on the 1b.app website, you can give him access to the https://1b.app/ua/contact-access/ section by adding the client as an administrator. In this case, the client enters by ID. Those. enters his phone number and receives an SMS code. In subsequent times, you can enter by phone number and SMS code
If there is no need to add the client to the admins, then write the password and login in the Box in the Access Rights
07.10.2022, 16:11
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license
You can also set up a password recovery text for Box users directly inside the system /app/settings/email/
07.10.2022, 16:15
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Анатолий
Интегратор

Morozova Olesya
Olmonic - FOP MOROZOVA O.P. wrote:

Anatoly
Consulting company "Sales Bureau" wrote:
How to recover a password? There are no instructions for use, it works askew, the password is not sent to the employee during registration.
The video showed a lot of misunderstanding in using the "password recovery" service, please take it into service and fix what is possible
https://www.loom.com/share/f1fcd63657e148f8a88465fe981c9d51

If the client is registered on the 1b.app website, you can give him access to the https://1b.app/ua/contact-access/ section by adding the client as an administrator. In this case, the client enters by ID. Those. enters his phone number and receives an SMS code. In subsequent times, you can enter by phone number and SMS code
If there is no need to add the client to the admins, then write the password and login in the Box in the Access Rights

If there are 50 employees, will you manually assign a password to each? And this does not change the fact that password recovery does not work correctly.
10.10.2022, 10:54
Original comment available on version: ru

Анатолий
Интегратор

Morozova Olesya
Olmonic - FOP MOROZOVA O.P. wrote:
You can also set up a password recovery text for Box users directly inside the system /app/settings/email/

This topic was for developers, I know that you can change the text of the letter, but this will not fix the decision page and the principle of operation. I want changes to happen for everyone, for the better. And for everyone to go into the box and set up letters is not an option
Chizhik Alexander Sergeevich when can we expect a response from the developers?
10.10.2022, 10:58
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Anatoly
Consulting company "Sales Bureau" wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P. wrote:
You can also set up a password recovery text for Box users directly inside the system /app/settings/email/

This topic was for developers, I know that you can change the text of the letter, but this will not fix the decision page and the principle of operation. I want changes to happen for everyone, for the better. And for everyone to go into the box and set up letters is not an option
Chizhik Alexander Sergeevich when can we expect a response from the developers?

You can put at the beginning of the topic that the question is specifically for the developers if you do not want answers from others.
I answered your questions about the principles of entering the system.
10.10.2022, 14:46
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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